[Resolved]  Dish TV DTH — Payment failures.

Address:

West Singhbhum, Jharkhand

On 30.4.10, I tried to make a payment of Rs.356/- through my SBI Debit Card for recharging my Dish TV connection with the VC No.
[protected]. But, the transaction failed. CCAvenue, who are the agency for carrying out such transactions, have sent an email since then with the following information.
“CCAvenue Order No. UR-30/04/10CA[protected]; Transaction Failure.
We are unable to obtain, authorization for your credit card / debit
your online bank account, for your order at http://www.dishtv.in ; due
to the following reason : Invalid CardNumber / Expiry Date or
Insufficent Funds. We invite you to visit http://www.dishtv.in once more to place this order, using another credit card or online bank account.”
I have sufficient funds in the account from which I tried to make the
payment. This fact is substantiated by the attached image. But, I do not know why the transaction could not be completed successfully.
Also, on 29.4.10 at about 3.15 pm, I made another payment of Rs.356/- through the same debit card for CC Avenue and SBI has sent an SMS confirming the payment. RR No. was[protected]. The attached image also confirms deduction of Rs.356/- from my account. That transaction has been acknowledged by CCAvenue only after a complaint was lodged with them. But that transaction has not been acknowledged by DISH TV till now. DTH services from DISH TV have been discontinued from 28.4.10 for non-payment of recharge amounts.
I have faced this kind of trouble in the past also.
I can not make payment through online bank accounts.
If this problem of making payments persists, then I will have no option but to discontinue my association with DISH TV.