Dish TV India — Very poor service

 
4 Reviews
India
 Advocate Dr. Rajkamal Singh
Me & my wife we both are lawyers. This complaint is intended to generate awareness amongst people.

We have one connection in the name of my wife from dish tv under vc no. 0150451xxxx at our home in vizag.

From the second week of installation we are having regular troubles with the services of this company.

We registered made 9 complaints so far with this company and their representatives, registered even 3 complaints vide nos. 9165395, 9210408 & 9245304. They have such incompetent service staff those even can not fix the disc properly.they have one website www.dishtvindia.in but that also is just useless.

I am a cricket fan therefore for t20 cup & one day series between india & australia i took connection from local cable operator & we are paying them also.

Now we are filing a case against this company before the hon' district consumer dispute redressal forum in vizag. The consumer dispute redressal forums are the best option for general customers for quick & convenient redressal of their grievances in india.
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Comments

Dish TV India — Poor service

Dish TV's customer service is very pathotic. they make our life miserable. once by slip i paid amount in another VC #. to get that amount credited back to my a/c i would have spent more than rs.500 on calls. i have been so far given 5 comlaint #s with none been resolved. everytime i f/up with the complaint they give new complaint #. their servive us v v v v v v v poor.

after hearing my repeated calls they of late divert me to some recorded message for more than 15 min (literally) to make us sick and not let us follow any more with them. it is useless. all o[censored]s should take it to consumer court.
Last two months no action from dishtv side, we r facing lot fo problem in dishtv

DISH TV CABLE CONNECTION — VERY POOR SERVICE

Sir,

We have two TV cable connections of 'Dish TV' installed at our Institutuin (Hindustan College of Science & Technology) for which we got Annual Maintenance Contract (AMC). The VC card Number of these connections are (1) [protected] & (2) [protected].

The problem is this that the local service provider located at Agra (COD Colony) having mobile No [protected] does not provide smooth service. We have to call many a times then only the rep comes and above all after 48 hours or more. Here in the institution the students press hard make our position very auckward and help less to answer the students.

We are so fed up that we are planning to approach the COURT to get redresal of our grievances.

From next year we are also planning to change the service provider if the services remain same way.

Hence direct the local dealer/service provider at Agra to attend our complaints urgently in future.

Dated : 10/11/2010 Dr SS Verma
Manager of Hostels
HINDUSTAN COLLEGE OF SCIENCE & TECHNOLOGY

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    code
    Customer satisfaction rating
    48%
    Complaints
    3953
    Pending
    576
    Resolved
    1760
    phone
    +91 12 0255 0000 [All Lines]
    +91 11 6001 3474 [Northern India]
    +91 44 6001 3474 [Southern India]
    location
    FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    Dish TV India - Very poor service