[Resolved] Dish TV India — Service was denied because mobile number was in DND registry | |||
We had DISH TV connection not working last month. When we emailed DISH TV customer care they said they can not call me because my mobile number is registered in Do Not Call registry. I did not have any other mobile number, hence they asked me to de-register from DNC register. I did not do it becasuse I had very bad experience receiving unwanted calls and SMS every now and then by DISH TV. When I disagreed to de-register , they said they can not help me and I could not watch TV for next 10 days. When I arranged one of my friend's mobile and had them called on that they agreed to fix the antena but I was charged. I should not have been charged because it was DISH TV's fault. Also they did not refund the days when I could not see any channels even after re-charging with enough balance. Every now and then they forced me to de-register saying that they will not be able to fix my problem. Service calls and promotional calls should be different. Just because I want to receive service calls , does not mean I also have bear with disturbing calls at the middle of the night.Every other company calls me on my mobile when there is any service related matter but never called me for advertisement. Why DISH TV is exception. I think DISH TV is forcibly trying get all customers out of DNC register so that they can make promotional calls. DISH TV should be prosecuted for this. Also when I say that DISH TV feedback link is not work , they do not respond.I have tried sending screenshot also. They also blame me that my address is wrong even tough I had everything correct while installing. They do not even say what is wrong saying my connection is suspicious. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
after this complain what's next??? who will reply to this??? is there any government agencies who can able
to pacify this matters??? this is consumer cheating..government should do something about this
to pacify this matters??? this is consumer cheating..government should do something about this
My subscription period is over, now i want to pay the subscription for one year. The location of paying the subscribtion fee suitable to me is in Kalyan, Mumbai. May i request you to divert me to the correct address where I can pay the subscribtion fee and the amount for one year.
Regards,
Leyaquat Ali
Regards,
Leyaquat Ali
Dish TV — Fraud - Denial of money received
We had called Dish TV toll free number on 28.4.2010 and asked them to come collect payment towards one year subscription. They sent SMS informing me that their rep would visit. The person then visited and Cash of Rs 3250/- was handed over. Original receipt of Kaizen communications was given to us, Now Dish tv is denying that they sent a rep to our house. The sms is still with me. The Kaizen communications office says they discontinued with Dish TV on 14.4.2010. They are still being shown as dealers! Dish has disconnect my connection twice, I seem to have got standard emails from all the dumb people sitting at Dish tv consumer call center. Again today they cut the connection.i am at a loss as there is no office i can visit and nothing i can do to take acction.
PLEASE HELP SOMEON!
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Dish TV India — Denial of access
My VC No.-[protected]. Dish TV 1 year DISH MAXI was installed at my residence on 28.06.2008 with full payment of subscription for 1 year. So the subscription will expire on 28.6.2009. However, now access is denied to me asking me to renew subscription stating that subscription expired on 09.01.2009 [ only six months are over]. Dish TV India seem to be cheaters. When their Helpline No.[protected] is dialled from BSNL, 'this telephone number does not exists' is the reply we get. Dish TV India Surat agent, M/s Krishna Agencies, are also non-responsive and careless once we pay them the money.