[Resolved]  Dish TV — Not getting refund of security deposit

Dish TV — Not refunding security deposit

I had Taken DISH TV connection on : 1/2/2006
VC Number: [protected]


They have written in the receipt of security deposit that :

“A sum of Rs 1590 towards interst free refundable security deposit refundable after three years from the date of activation subject to return of digital decoder SL NO[protected]B59032910 in proper working condition”

but now they are not refunding the security amount: 1590

Dish tv helpline misguided me a lot and wasted my time too by diverting me to dealers.

This way dish tv harrashed me a lot.

Finally Dish TV replied me that a company policy is changed and you will not get refund. In fact being a customer there is no intimation from dist tv regarding this change in policy

You can check below, the response they have given when I mailed to dish tv

Please help me in this regard

Thanks,
Poonam Kamlesh Tiwari

[protected][protected][protected][protected]
Dear Ma'am,

Thank you for writing to dishtv.
We understand that you would like to know about our refund policy for VC [protected].

We would like to inform you that as per company norms, refund policy has been withdrawn and the amount cannot be refunded.

Please note that you can surrender your dishtv connection to any of your nearest dealer.

Regret the inconvenience caused and apologise for the problem faced by you.

Incase of any concerns please write to us or call us, we would be glad to be of assistance.

We value your association and assure you of our commitment to serve you with a smile.

Regards,
Rakesh Kumar.
Customer service
DISHTV
[protected][protected][protected][protected]

Dear Sir,
Thanks for your guidance. I already did all these things and received an complaint number. Even after series of reminder emails to them & frequent calls to customer care I have not receiving proper response from the. I like to pull DISK TV in consumer court. Kindly guide how to do that.
RegRds
Devendra
[protected]

Can anyone tell me. Whats is this Consumer complaint forum all about? What will happen after placing our complaint on this forum?
Regards
Devendra

Can anyone tell me. What is the use of this site. If not getting reply/ guidence then it is just wastage of time on this site.

Can anyone guide me how can i take action against DISH TV company.

My mob is[protected]