[Resolved] Dish TV — Setup Box within 2 month is malfunctioning | |||
Dear Sir, DISH TV V/C No:[protected] This is complaint regarding the Zee DISH TV set up box which was replaced with the payment against my complaint . The service provider at Jalandhar City had replaced the Set up box with the old (refurbised) Set up box with the payment of 630/-and no bill is given to me as the excues that he will give on next day but till day no bill given, but i asked them to replace with the new one and after two hours it again malfunction and then technician came and replaced again the set up box when i asked Technician about the warranty and reply only one month . Then after 45 day my setup box is again malfunctioned and I called the DIST TV Call centre and they again asked that I had to pay the again to repair it but on the same day I asked them to this is fault due to old set up box which was replaced at my complaint.Then customer care executive asked me that they replaced the box on free of cost but i have to pay the Technician charge so I refused to pay them and they closed the complaint. Till date issue is not solved . Thanks & Regrads Navneet Preet [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 9 Comments | |||
Comments
Dish TV — all setup box sepratly
» PARENT VIEWING CARD INFORMATIONParent Viewing Card Number : [protected]
» CHILD VIEWING CARD(S) INFORMATION
Child Viewing Card Number 1: [protected]
Child Viewing Card Number 2: [protected]
Child Viewing Card Number 3: [protected]
PL all setup box sepratly NARESH CHANDRA BH 11 MADAN GIR NEW DELHI 110062
Dish Tv set up box — No response from Customer care
I am an Dish tv customer. I am using this from last 3 years. But now Set up box is not working. I camplained customer care by mail 2 months back and got an complain number for the same after 15 days of my complain. Now already one month over but still no body is responding to that .In this regard what can be done.
I am attaching few mails here for the same.
fromcustomercare <[protected]@dishtv.in>
[protected]@gmail.com
dateWed, Sep 16, 2009 at 2:25 PM
subjectIssues with Dist DTH
mailed-bydishtv.in
hide details Sep 16
Dear Sir/Ma'am,
Thank you for writing to dishtv.
This is in reference to your e-mail regarding STB problem on the VC [protected].
We sincerely apologize for the inconvenience caused to you.
We acknowledge the receipt of your complaint regarding STB not working & we will surely be doing the needful. Please note the reference number for the same is 29210742.
We would also request you to revert back for any further query.
Reassuring you of our commitment towards best services.
Thanks and Regards,
Sandeep Bhutani
Customer service
dishtv
That Might be the case with you, I am also a dishtv subscriber since long and never faced such problem.
I will give you the email id of Dishtv customer care just mail your concern their again for fast action on your complaint along with your complete details like VC No, address and contact number.
Email id: [protected]@dishtv.in
I will give you the email id of Dishtv customer care just mail your concern their again for fast action on your complaint along with your complete details like VC No, address and contact number.
Email id: [protected]@dishtv.in
DishTV — Dish box not working since two months
I have requested so many times (two months)regarding dish box , that it is not working and if it is not repairable then requested to provide new box . But there is no resolution till date . Everytime they send a massage that your call has been resolved and then i called them that it is not resolved and why are they sending such kind of massages . my vc no is [protected].DishTV — setup box
my setup s.no is 09B8ABF46DS47952 i want to change this box with another setup box s.no is 0868ABF26SM58036. Because my setup box is not workingDish TV — New Setup not done in 2 weeks
Hi,i had purshased a Samsung LCD TV with which i recieved a free setup of Dish tv Digital connection, i had made a call to the customer care on 27th March and requested for Setup they said it would be done in 24 to 48 hrs and since then it is being an ongoing issue and Frustartation, i have a brand new LCD but there is no cable connection i have made numerious phone calls to the customer care in [protected] and spoke on STD on [protected] and spoke to at least 20 different agents from Chennai they are hardly able to understand the issue and when you ask for supervisor you are never connect put on hold or hung up,this is the most pathetic service which i have come accross in my life just to get a connection active it is nearly 2 weeks and no one take any responsiblity not the customer care not the head of Dish TV in Andhra pradesh nor the Franchise owner that came to setup the connection, Mr RC venkateish should be ashamed of this kind or service provided i think there is any courtesy left please get my issue resolved i m also the refrence number request# 56411181
regards,
saif
Dish TV — dish TV not work properly Before 2 month
Dear Sir/MadamDear Sir,
I (Ranveer Singh, Cellphone: [protected]) am subscriber of DishTV (VC number [protected]). I had renewed my DishTV Subscription for further two year. My dish tv do not proper work befor two month. I recharge Tow hundred rupees per month continous. Company do not provide me full service. I had compalaint many time to custmer care.
I would request all viewers
Regards
Ranveer Singh
Mobile; [protected]
Saidpur, Faridabad
Near Deksha Public School.
same thing is happening with me my vc no. is [protected]
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Dish Tv / Setuup box — setup box not working
Dear Sir,I gave my dish tv setup box befor 5 months to the dish tv dealer called PARTEL in chennai- parrys, but till now the problem has not been sorted. when we called them and ask about the box, they are not responsing in a manner way. Kindly do the needful Sir.
Dealer name: Mr. Perumaal./[protected].