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[Resolved]  DishTV — no signal - loading please wait

I had bought this rubbish during world cup offer. Since then my set box has been repaired twice and technicians came atleast four to five times. Again and again the problems come up. there is no end to it. Since last three days I had been trying different numbers to register my complaint. On 14th May due to rain my Dish TV is not working. Complaint to customer care which picks up the phone after contacting them for hours. Then they give some wrong number to pursue. Then the wrong number person gives another number and the another number person ask to again contact constomer care number.

Let us see whether Shah Rukh Khan who has been paid crores to do the ad has a DISH TV at this home. It is very difficult to get the technician. They do not have people to attend to complaints.

Dish TV is a failure and is making public fool of it. I wish I could remove the DIsh TV from my balcony where it has become just a show piece.
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  9 CommentsShareTweet

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I Purchased the DISHTV Connection day before last. But I cannot accesss the Channel Reception as yet. I want to know that how long does your set takes to get it activated and full working.

Dish TV — Non reception of signal during day time

Dear Sir,

I, the forementioned, am a Dish TV coustomer for the past 3 years. Though its been a very long time since i took this connection there is very little to look forward to with the empty promises you make to us, The Coustomers.
To begin with, Sir, the quality of signal reception is worse than imaginable. It is not only gravely affected by the climatic conditions but also the need to watch a particular channel at an atmost important time.!! Star Cricket, Ten sports, Cartoon Network, POGO, B4u music, Zee sports, Zee cinema, Zee next, Zee tv, HBO, Zee smile, Sony tv... it seems like waste of time to list the channels that aren't clear during day time(most of them aren't clear all the time though) because ALL the channels are as scratched as it could be...
I would also like to point at your very pathetic coustomer service. The dealer are sick to the limits when it comes to listening to petitions. Nothing better is to be said about your Coustomer Care helpline people. The only thing that seems prompt is your reminder of payments..!! I would like to see the same eagerness in fulfiling the promises you make to your coustomers while taking connections..
Sir, I would be very glad indeed if you would take prompt action in this matter else we will all begin to thing " KASH HUM CABLE SE HI SANTUSH REHTE!!!" This is the worst i could say and I hope you take it that way and please do something about it..

Thank You.
its really true.srk has tata sky nd not dish tv. they had made business to fool pple around them. we toh never get connected to customer care.
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Copy of letter marked to DISH TV is given herewith.


Subscriber id : 3268877VC No : [protected]
I am shocked at the service provided by you. I have paid the renewal charges of 300 Rs on 22/11/2008 (UR-22/11/08IG[protected] for the renewal that was due only on 29/11/2008. My services stood disconnected. I have been receiving msgs on my mobile from 25th November that I have to recharge the subscription. I informed your authorities about the same. But despite all theses my services have been cut. I received a call from DISH TV, Bangalore yesterday and I also informed them about it but they have still not restored my connection. All my calls to your call centre are in vain as they told me that it will be restored within 4 hrs to 24hrs. I donot understand why the hell should it take 24 hrs for activating. It is not that my subscription died and I renewed it after the renewal date. Today morning I called up again and they say that it will take 48 hrs to restore. I have decided to file a complaint with the consumer court stating all the facts and claiming damages for the treatment given from your end.The copy of this letter is marked to them.
I totally agree with above comments made by customers. First to trace their customer care phone. Then their same kind of dialogues(we get the feeling as if we are listening drama, all mugged up dialogues) Then they will ask us our VC No.(I agree) then they will ask you so many questions(irrelevant, by this time you'll go fade up & keep the phone down. Even if you passed through this acid test. He'll tell u to do some technical operations with set top box, which u will never be able to do. Now u will be completely disabled & surrendered. So he will tell u he is helpless because u can't do what he has asked to do. They will remind u 10 times a day for payment but don't bother for our problems.

Dish karo wish karo, customer ka paisa barbad karo! apna pocket khub Bharo!
we have lots of problem in dish tv. there is no network. everytime signal problem. No support to customers
DishTV setup box is useless peice of junk. I sincearly advise not to buy DISH TV and more importantly HD. I completely aggree to all the problem reported in the forum

DishTV — no signal problem

there is a problem with setup box i.e. sometimes it get hanged and it is having signal problem on some of the chenels
VC NO. [protected]

Dish TV — fooling around

I am user of dish-tv with card number ([protected]) raised a request to solve the connection problem and called many times by phone but without even solving the problem they are closing the ticket stating that problem resolved. ticket number[protected], new ticket number which raised again[protected].... every time they say that thier technician will come with in 24hr but now its more than a weak since i raised the request..
Please see to it.

Thanks
Mayank Gupta
Ph: +91-[protected]

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