[Resolved]  DishTV — Cheating customers

Address:

Ghaziabad, Uttar Pradesh

My story is, I subscribed Platinum pack around Feb 2011 because certain channels were available like Star Sports, ESPN and Star Cricket. I paid one year subscription amount in advance assuming that i will be getting all channels available at the time of re-charge will be available to me through out my 12 months subscription. I was wrong and all of a sudden today Star channels like Start Sports, Star Cricket and ESPN were removed from my subscription by DishTV.

I called up customer care to know what happened, they informed me that as per marketing policies these three channels are now removed from platinum package. Well they have all rights to make whatever policies they want but shouldn't that be applied to new subscription????When I opted for package i was told these all channels you will get till your subscription ends, now it's like they are saying we can change anything we want, it was your fault that you subscribed for a year. We fooled you last time when we offered you deal for a year now we are fooling you again by removing your Favorite channels without any information and asking you to please pay extra to get your favorite channels. To me this sounds like a cheating......

Will DishTV refund my money because they are not providing services which they charged me for???? So give me back my money for the remaining subscription period because now i don't want to go for Platinum pack. DishTV won't do that!!!!!