[Resolved]  DishTV Itz Card — Damage of account number and password

We have a Dish TV connection at home in the name of Abishek Narayanan at
56C Rajagopalan Salai, Valasaravakkam, Chennai 600087 with the VC
[protected].

I bought a Dish TV itz cash card from the local agent (Omega enterprises,
Valasaravakkam) worth Rs.700 on Jan 22, 2010. The card bears a number S[protected]. While scratching to get the Account No and Password the number got damaged as the paper pealed off abruptly. Some of the numbers we could make out are "583393" in continuity, probably from the Account No.

I could not proceed any further with recharging as I could not make the account number and the password.

Despite my contacting helplines, customercare, local agent, Regional Manager of DishTV at Chennai, the problem is still unresolved. We are yet to get the benefit for spending Rs.700/- and we are punished for no fault of ours.

The agent not only refused to accept the card but also showed total
disrespect to our request for help in any other manner.

Our subscription felt due on 25 Jan 2010. Any way I recharged the subscription with Rs.300 through on line.