[Resolved] DishTV — NDTV channels being removed from platform | |||
DishTV NDTV channels show a footer scroll statement along the lines "Dear Subscriber, all NDTV channels (list of NDTV channels) will be removed from our platform shortly". This message appears to be overlaid on the channel video (like the DishTV logo and scrolling just above it). Customer support says they don't know anything about it. This is after they put me on hold for five minutes multiple times to 'understand' the problem with no progress in their understanding. Attempt to escalate on their phone support gives a hold time of 30 minutes!!! Pathetic Service. Anyone else with similar observations on the NDTV channel issue? What about other DTH providers? Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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And, I completed a 30 minute hold-time for getting an 'escalation' on the customer-support -- coz I was quite confident it was a fake...
The automated hold message counted down from 30 minutes and finally stalled at "estimated hold time is 1 second" in a loop :-)
All this time the NDTV Profit channel continued to show the message scroll periodically while the stock news for the day completed and was followed with the US blizzard report.
Service is an interesting word for this BS.