[Resolved]  DishTV — Product not delivery and install

Dish TV — Non-delivery of product as promised

Kindly take action on these defaulting companies which do not bother about customer once payment is received at their end, please find details below,

QUOTE

TO:[protected]@dishtv.in
FM:[protected]@yahoo.com

Good day,


With ref to below mail and then numerous calls and mails to Dish TV customer care, as you are unable to keep up to your commitment of delivering the product within 24 hrs and also due to unsatisfactory response from your customer care in resolving the issue, also as you are not bothered about keeping the customer informed regarding the progress of product delivery once payment is received at your end, request you to kindly refund the amount of Rs.1590 paid by me as I am not interested in taking the dish tv connection anymore.

Best Regards
Guddati Chandra Sekhar
Mob: [protected]

--- On Thu, 18/3/10, [protected]@dishtv.in <[protected]@dishtv.in> wrote:

From: [protected]@dishtv.in <[protected]@dishtv.in>
Subject: DishTv Home Delivery
To: [protected]@yahoo.com
Date: Thursday, 18 March, 2010, 7:38 PM
Date:-Mar 18 2010 7:23PM

Dear G.Chandra Sekhar ,
Congratulations on choosing dishtv, India’s No. 1 DTH service provider. We welcome you to our family.
We wish to inform you that we had received the online payment of Rs.1590 for1 nos. dishtv new connections.

We will deliver the product within 24 hour at the following address:

Delivery Add:
31-33-79/A, Ranga Street Opp.Sri Surya Residency, Dabagardens ,VISAKHAPATNAM


Your token number is 11440 Please save this unique token No:11440 for future reference regarding this transaction.
Your installation will be carried out by M/S kanakadurga Dish Network (SF) ,phone [protected]
In case of any query or any information please feel free to call our 24x7 customer care service number [protected] [protected]Customer care No.)

Regards,
Dishtv India Limited

i will give you the email id of Dishtv customer Care, Just Mail your concern their for quick resolution of your complaint along with your complete details like VC No, Address and Contact Number.

Email id: [protected]@dishtv.in

Dish TV — Product delivery and installation not done

i had applied for a connection from Dish tv on june 11 th via online payment with a promise that they will get the product delivered and installed on june 12 however this did not happen
When i contatced their sales office they told me they dont have a technician and disconnected the phone
i also filed a complaint in their customer care office with the same promise of getting the service done today however its not been done as yet
they have charged 1590 rs for the product

what can be done i am very frustrated

Dish TV — Non delivery of products

Sir,

Sub: Non delivery of Dish TV connection till now.
Ref: Online payment of Rs.690/- ( through Dish TV site) vide token No. 29217

I have made online payment of Rs.690/- for a new Dish TV Connection on 19th Dec'2010. I got a mail confirmation from Dish TV that the product will be delivered & installed within 4 to 5 days, but so far there is no call from Dish TV. I have called Dish TV customer care 3 times and I was told the new connection for my token number was given to another person in Delhi. I am unable to understand when I have made payments though online and I got a payment confirmation mail, how the connection willl be provided to some other person.

I was also asked to send mail to cutomer care for which I did not get any confirmation. I request you to take up with the company to provide me the new connection at the earliest.

Yours Sincerely,

Sudhansu Mohanty

DishTV — product

dear sir main alredy dishtv costomber hoo, par meri complain kuch is tarha hai ki pichhle sunday mere ek dost ne new pack liya lekin aapke dukaandar product sale karte waqt jo baat kaha tha abhi woh apni baat par palaat gaya mujhe to dil karta hai ki usko gaali du per kya karu main dishtv costomber hoo, sir agar apko mera msg milata hai please mail, [protected]@gmail.com