[Resolved]  DIVYA JYOTI gas agency east vinod nagar delhi — cheating consumers

I am consumer of hp gas & gets gas from ur dealer DIVYA JYOTI GAS AGENCY EAST VINOD NAGAR DELHI 110091. Day before yesterday i received a letter form the dealer in which he has asked us to pay Rs/- 40 per connection for inspection of LPG installation. Let me tell u sir that I had installed my gas some ten years back, there is no need to check it again moreever most of your consumers are literate they are more concern about their safety, your dealer had sent a illitrate non qualified representative to check, what is their mondus oprendy is that they brust the pipe in the middle so one is forced to purchase the pipe from them, besides that one has to pay Rs/- 40. If anything happens e.g pipe burst then are you responsible, are u going to pay the consumer. No is your answer so what for u are checking. Consumer is much more concern about his safety. Second thing I would like to know name & address of information officer under whon I will file an RTI ( right to information act 2005 ). My consumer no is 609306 flat no 62 Amarpali Apartments patparganj phone no is [protected].
with regards
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

The telephone number[protected] provided by the LPG Gas Distributor and the no. 1716 for the booking of refill of HP Gas remains busy all the time. Sometimes even it rings no answer comes from the opposite side.Therefore, booking of the Refill has become a tedious and time-consuming task.
Please arrange to provide the customer with the facility of booking the Refill of HP Gas through internet or more telephone numbers for easy booking
consumer no.-605114
Delay in gas refilling

I am consumer of hp gas and get gas from Divya Jyoti Gas agency East Vinod Nagar.My Consumer No. 600351. I have booked gas refill on 09/10/12 but still it is almost Nov. starting I have not delivered yet. we have tried lot of complaint about gas refil but Agency not any ans.It is sending cash memo no.& refill booking no. but not delivered gas refill at my address.I am in great trouble without cooking gas & your personal are not paying any attention to me.
Please get the needful done without any further lose of time.

Thanking You

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