[Resolved] DLF Garden City Indore — DLF Cheating in Indore | |||
The following passages describe the story of DLF cheating its customers at Indore through unfulfilled promises, extreme delays in the project, non delivery on many many amenities that were promised and charged for heavily, in a premium price charged by the company. This extreme story has been brewing up at Indore by the renowned company DLF for their project DLF Gardencity Indore at Bye Pass Road, for the last 3 years. The promised time of delivery of the township was October 2009, 18 months from the launch of the project. The company collected 95% of the money from Plot owners within the first 6 months time. Even after a delay of another 16 months from the promised date of launch, i.e till now, the township does not have any of the promised amenities. This has resulted in the customers not being in a position to take possession of their property and get them registered. Most of the commitments by the company have either not yet taken off or if taken off, are being drastically downsized in quantity, quality or the facilities. Thus Instead of the 5 star, world class, state of the art township that was earlier promised in the company's brochures & video presentations, it now is just like any average township with practically no amenities. We, about 150+ customers had taken the matter to the topmost levels of M.Ds of the company who had met us on two occasions in March 2010 & June 2010 at Indore, and had promised that things would all be ready and given as had been promised. Even after 8 to 10 months after these meetings, there is nothing in place for the promised 100+ bed Fortis hospital with India's best physicians, latest healthcare technologies, the promised World Class School & the promised Lifestyle Mall with Multiplexes. The club that has just been started has been tremendously downsized to one third of the promised 1.1 Lac sq. ft. built up space, reducing the scope or size of the facilities that were promised earlier. The convenience shopping centre has just been started but only for 12 shops as against the promised 56 shops & two large restaurants. The gardens are just like municipal gardens with no themes, and just grass and some trees in them, leave alone the promise of them being designed by some renowned Singapore based consultant, with the themes around their names like Ornamental Garden, Spiritual Garden, Bonsai Garden, Zodiac Garden etc. Needless to say, the company has cheated its customers to the core, selling the properties at almost 3 times that of the going rate in nearby properties that time, 3 years ago. There has been no appreciation in the property prices ever since, and the customers who bought these properties to reside are left without anything even after 3 years. The company had promised to pay penalty to it's customers in case of delays in delivery but has not done that also. Instead it was forcing its customers to take possession of their property without having any of the amenities promised, thus trying to evade the penalties under the protection of technical jargons of legal terms and the terms that were written by the company unilaterally in its so called allotment letter. The offer of possession of property was also being done in violation of the guiding rules of Town & Country Planning, which stipulate that these possessions can be offered only after handing over of the houses meant for the Economically Weaker Sections of the society. Despite it failing completely in delivering even 25% of the amenities, the company has however gone ahead and cancelled the allotment of many of its customers who had stopped their payments seeing extremely slow progress of work on the project & no progress on numerous counts. We have already initiated the matter with the Commissioner, Collector and the Economic Offence Wing in Indore. A few clients are already in the process to seek refuge of the Consumer Forum. The story has also been covered in a few local newspapers of National repute like Naidunia & Dainik Bhaskar. It has also been covered in a few local T.V channels like Sadhna T.V & DB Live. All the customers are now extremely worried about the deliverables from the company as the intent of the company has become quite clear during many verbal communications with the company officials. The company just wants to make do with the deliverables of the project now reducing the quantity, quality, scope and the facilities of the promises that it made and that too without any justifiable and defined timelines. Hence the customers are trying to take refuge of any & all agencies who can help them in getting their rights and justice in the form of the promised deliverables from the management of DLF within specified and justified timelines. In case the company is unable to provide any of these amenities at the promised scope of quantity & quality, the company must return the apportioned money of the of the non delivered amenities to it's customers. Thanks, Member of DLF Gardencity Owners Association Indore e-mail:[protected]@gmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Hi, Can you please provide postal address of Economic offence office Indore? I have to file complaint against some Economic offences in my city.
Reply
Common Guys...i guess you people have misunderstood the company. Being the customer of DLF, i feel proud that i have taken a plot in such a company where Environment is of PRIME Importance, not only that the Gardens are so beautiful, i havent seen such lush green gardens in any of townships in Indore. Even if i talk about roads, they are so wide, and properly laid down. I think that the level of Construction which DLF is doing in DLF Gardencity Indore is outstanding, agree that there pace was slow earlier, but now after certain amenities taking shape like Convenient Shopping Centre and Club, the overall Township looks fab.
Chillax guys, i think that we should appreciate the DLF Indore team for bringing this TOWNSHIP to this level of development.
Proud to be a DLF Customer in Indore. And also want to congratulate on their success selling of Phase2, where they have launched plots keeping in mind all segment of class.
Regrets are there, but positive points cant be ignored.
Chillax guys, i think that we should appreciate the DLF Indore team for bringing this TOWNSHIP to this level of development.
Proud to be a DLF Customer in Indore. And also want to congratulate on their success selling of Phase2, where they have launched plots keeping in mind all segment of class.
Regrets are there, but positive points cant be ignored.
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