[Resolved]  Dna Newspaper — Non receiving of newspaper

DNA newspaper has launched a scheme of Yearly subscription in 299. Their representative came to my home and gave the details. He promised me that he will send the hawcker to receive the coupens but nobody came for that. regular hawker is not ready to give the paper without giving the payment coupen for atleat six months in advance. Then another representative came from DNA he sent one hawker to receive the commencement coupen He came and collected the commencement coupen but still we have not received even a single copy of news paper after 3 months also. Many times we launch a complaint on DNA site also but there is no response. DNA services are too bad I don't know how is the paper contents. I 'll suggest to all to not to take DNA in the yearly subscription. They don't fulfill the promises.
and commitments.
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Aug 14, 2020
Complaint marked as Resolved 
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DNA — Perpaid for Subscription of DNA

Hi

I have subscribed for the DNA News paper on 7 September 2008 till today i have not received single News paper. I hope the punch line say that "I BELIEVE IN BANGALORE" Now i say I DON'T BELIEVE IN DNA.
The contact nos are not responding and the E mails are bouncing back and the book let provided by DNA on that the information founds to be incorrect such as Telephone nos[protected] and email ([protected]@dnaindia.net)... THIS IS PURELY FRAUD...
I hope this will be considered very seriously
I have been trying to reach DNA[protected], I am getting switched off or busy with another line.
I have paid the amount 18th of August.
Nobody has come to pick coupon and I am not receiving the paper.
This is too bad, after taking money and people are not giving the paper.
This send the bad image on the DNA, if this is the case they have to shutdown their news paper production.
We have received the card that you provide along with the DNA book. Our book number is 026148. Please send it to us.

Regards
Manoj
We have NOT received the card that you provide along with the DNA book. Our book number is 026148. Please send it to us.

Regards
Manoj
i am also subscibed for one year news paper but no body came and delivered the news paper and i was no getting any contact number to check the status, then i called to Mumbai head office and got the bangalore contact details as bellow:

Bangalore DNAoffice[protected] /[protected]/[protected]
[protected]

please call to the above number and resolve your problem.

Regards,
jaya chandra muni
Hi,

I would like to introduce myself as Manikandan Nambiar, a resident of Bangalore who had subscribed for the DNA newspaper few months back.

An executive came and had told the various details regarding the DNA newspaper and the subscription will start in the month of November or December.

I had made the advance payment of Rs 299/- to him and also had received the booklet (DNA SUBSCRIPTION BOOKLET NUMBER IS 038428) and the receipts for the 12 month subscription period along with some coupon and all.

I did not receive the newspaper in the month of November I called the customer care mentioned in the booklet and I was told that the subscription will start in the month of December. In December when I did not get the newspaper I called up and after trying for more than three days in the customer care number for Bangalore[protected] I got a response saying that I should contact the agent and they gave the phone number and when contacted the agent told that I will be getting the newspaper next day onwards but till this date I have never received a single newspaper or else a mail or call from the newspaper agency/ concerned department in this regard.

I had also messaged the following as per the booklet information but the reply was wrong keynote and all.

“DNACSG” to 54567

I am still trying to get the customer care number but its always busy and I have been trying for past more than 12 hrs.

Anyway I have decided not to sms or call the DNA or I don’t want even the newspaper.

CAN ANYONE HELP ME IN GETTING BACK MY Rs 299/- AT THE EARLIEST.

An early reply is most welcome.

My full details are as follows:

Thanks & Regards,
Manikandan N
G M Palaya, New Tippasandra,
Bangalore
Ph:[protected]
Subscribed news paper not delivered regularly. It was a biggest mistake to take DNA news paper. Because you will not get the newspaper daily. You will subscribe newspaper not because its cheap, you want newspaper to know whats happening daily around the world. After seeing newspaper advertisement all over bangalore we thought it will be good newspaper. But there is no one to contact even if you do not receive newspaper. If you try to contact their call centre to register complain, you will never get the opportunity to talk to them. So finally I called up Mr. John to tell my problem, his suggested me to contact newspaper vendor for this issue. - which I already did before calling him.
Hi,

I have subscribed for DNA in September, 2008. I got the news paper for 1 week only in the December.

I see thousands of people are facing the same problem. So what is action we have to take against the DNA?

I believe DNA exist in Mumbai. Can we take any action?
They r literally CHOR...I BELIEVE IN BANGLORE BUT NO1 CN BELIVE DNA...v had subscribed 4 dna but didnt recieve a single copy from them...neither v recieved a single copy, nor a person cald us or mailed us...they are the cheaters...
I have change the location (address) and mentioned the same to the papar agent .
But not getting the news paper to the new location for more than a month.
I dnt hav the coupons to with me.. and subscribe for an year. Please kidnly do the need ful.
I am regular subcriber of this newspaper since it has been launched. Every year I get my subcription renewed & the concerned fellow collects the cheque from my residence. But however this year no one has called up . I wish to renew the subcription for[protected] & how much is the renewal amount.
My mobile no is [protected].

Thanking you

Shailesh.Rambhia
Same problem faced by me too and not getting any response from the vendor or the dna help line
Dear Sir

I am DNA subscriber we have received daily papers your are given Discount coupon but not yet received list of discount shop please send me statement of discount shops
I have booked DNA newspaper in Surat under the yearly subscription with Free 4 movie tickets offer on 27/08/2008 (order No.13) booking taken by Mr.Nitin Patel (cell# [protected]), after long followups the newspaper delivery was started by them and that is also not regular.
The Free Movie tickets have not been given by DNA till date and on followups the staff Mr. Shyam who is responsible for the circulation in surat city does not reply satisfyingly.
The newspaper had started the SURAT edition which had news of SURAT, but unfortunately it was stopped and after a long gap they started delivering Ahmedabad edition which has useless news of Ahmedabad. The DNA is a total irresponsible towards its commitment and I would demand a reply from some responsible person from DNA.
The phone No. of DNA Surat :[protected] / 53 and Mr. Shyam's cell No. [protected]
we paid for full year subcription they promissed to give some gift or coupons by DNA while taking the order till date we have not recieved any kind of gifts
my subscription is not expired pls give details of my account
dear sir my old booklet number-1253488 i have to renew it. can you pls inform me what amount cheque i have to pay .
Dear Sir,
i accept your anuall subscription in terms of its return monthly pay, this agrement i do with Mr.Varish shaikh and Mr.Hamid Pathan. they told me DNA give return money by Divya bhaskar's shop but shop keepers now not agree for that and they told me come after few months but then till now a days also same situtations and Mr.Vaish shikh and Mr.Hamid Pathan's phone is deregister or swithch off, so i call in DivyaBhaskar's office in ahmedabad branch on this number[protected] but there reseptionest not repling properlly and and give me non-satisfectory answer.
this case is one kind of cheat with me by DNA or it's marketing persons so i complained you solve this problem as per soon and inform me by mail or my mobile no. +91-[protected].
when your company not able to satisfiy your customer then how maintain you newspaper value and how we trust in your news papers news and you publishing company


regards,
Harshal Modi
i am studying in avalahalli, i paid Rs.301. For one Year Subscription. But there in no paper vendor to supply the DNA Paper. Please help me.

DNA / Newspaper launch in bangalore — Bangalore news paper launch lucky draw

DNA - bangalore approached to me take the 1 year advance subscription before their launch in bangalore.That point of time they had come up with a offer of lucky prize draw with in 30 days after launch.The lucky draw coupon also been given to me.But after taking the subscription, paper was not launched on time.There was 2 months delay.Finally the paper was launched on december, 08.Since than its almost 6 months, but the lucky draw prize still not been declared by them which suppose to happen with in 30 days from launch.Every time I call their customer care query no, they tell next month it will happen.They are giving the same excuse from last 5 months.
I feel they have completely violated the code.They had given the false offer, in order to sell their subscription.As a consumer I feel very much cheated.

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