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[Resolved]  Dolphin Washing Machine VDL 130368GMZ — washing machine out of order

I have purchesed one Vedio washing Machine, Dolphine Make, model No. 130368GMZ on 28.9.2009 from our local dealer named Uma Electronics, Talbagicha, Kharagpur 721306, West Bengal vide Bill No. 53.
From nextday onwards Machine was not working properly. As per my complain one technician from authorised service centre Take Care India Pvt. Ltd. Kharagpur checked my machine on 17.10.2009 and found the same problem. Service Technican promised to replace one parts within two days to make my machine workable. I am extremely sorry to inform you that at the month end neither service technican informed me the status nor any response from local dealer UMA ELECTRONICS.
Though, I could not use my washing machine after purchase due to said reason. You direct UMA ELECTRONICS to replace my machine.
Till today my family hope that VIDEOCON Company will fulfill my requirement.
Please do the needful at the earliest.
Thanking you,
Your sincerely,
Prabal Sengupta,
Hijli Co-opertive Society,
Po: Kharagpur, 721306,
Dist: West Midnapur, West Bengal.
Complaint marked as Resolved Aug 14, 2020
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