[Resolved] Dr. Batras — Refund request not processed for 7 months now | |||
I live in US and paid Rs. 12,000 at Chandigarh clinic last year which included shipping for my medicines....took the first 3 month medicine with me. I never received any further shipments. I tried calling...none of the doctors tooks my calls and also, most of times weren't reachable.... This year when I went back in Mar. 2011, I requested for my refund. The office took the information including the address in India and name to which they should make the refund. We havnt' received the refund till now. My mother and sister have been calling almost every week but they are just told to call next week...this have been going on for 7 months not. My brother went through a similar experience....he paid for the whole year and never got my medicines. Poor guy could not go back and when called for refund....noone took any accoutability. But in my case, I have a signed letter from the Dr. Batra's office that my refund will be processed and send back to me. Now, after 6 months of not receiving my refund....what are my options. Please suggest. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Hello,
We apologize for the inconvenience caused at Dr. Batra’s Clinic. We would request you to mail us with the following details of yours at ([protected]@drbatras.com) so that we can attend to your complaint and sort it out:
Her Full name:
Patient Id:
The Branch where have taken the treatment:
Name of the doctor who treated her:
It is our constant endeavor to serve our patients to their utmost satisfaction. We assure you that an appropriate action will be taken at the earliest once we receive the above details from you.
At your service,
Team Dr. Batra’s
www.DrBatras.com
We apologize for the inconvenience caused at Dr. Batra’s Clinic. We would request you to mail us with the following details of yours at ([protected]@drbatras.com) so that we can attend to your complaint and sort it out:
Her Full name:
Patient Id:
The Branch where have taken the treatment:
Name of the doctor who treated her:
It is our constant endeavor to serve our patients to their utmost satisfaction. We assure you that an appropriate action will be taken at the earliest once we receive the above details from you.
At your service,
Team Dr. Batra’s
www.DrBatras.com
Hello Sir,
We repeatedly tried to contact you to resolve the issues you have faced at Dr. Batra’s Clinic.
Kindly send us following details so that we can try & resolve the same.
Full name:
Patient Id:
Branch where you are taking treatment from:
Name of the doctor:
A no-response to this message will force us to believe that this is a fake-post and may attract legal repercussions.
At your service,
Team Dr. Batra’s
www.DrBatras.com
We repeatedly tried to contact you to resolve the issues you have faced at Dr. Batra’s Clinic.
Kindly send us following details so that we can try & resolve the same.
Full name:
Patient Id:
Branch where you are taking treatment from:
Name of the doctor:
A no-response to this message will force us to believe that this is a fake-post and may attract legal repercussions.
At your service,
Team Dr. Batra’s
www.DrBatras.com
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2nd Floor, H. Kantilal Compound, Andheri-Kurla Road, Sakinaka, Andheri (E), Mumbai, Maharashtra, India - 400071
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Its clinics are full of young inexperienced doctors who keep experimenting giving different medicines that doesnot ever solve the problems of the patients. Paisa bhi gaya... Dard wahin ka wahin!