[Resolved] DTDC Courier — Couriered not received by destination
I have couriered the small cotton box on 26th March 2007 to Mumbai office from Native place Srikakulam. At that time of booking they have given me the receipt. After few days we have called the destination point and they said that they havent received the courier yet. So immediately I have given the complaint to the DTDC and they have given me the refgerence number :2649. So again I have started the mail communication with the senior and responsible persons and finally they have decicded that courier got lost in Mumbai. This was confirmed by last week. After that I have called to Hyderabad location and they said that they need mail confirmation from Mumbai for this lost of goods to raise the claim form. Mumbai people are not sending the onfirmation mail to Hyderabad office and they are keep throwing the ball into Hyderabad branch. In between I am suffering with the problem.
Dont we have any thing to do and get the amount about loss of my goods. Can you please help me to resolve this issue.
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Aug 14, 2020Complaint marked as Resolved