[Resolved]  DTDC Courier Service — Courier guy did not call the consignee

Hi All,

I had ordered a product from eBay to be delivered to my brother in Ahmedabad. I ordered it on April 6th. The shipper from Delhi sent the product on April 8th by DTDC (Order number - Z****6032). This courier reached Ahmedabad on April 9th, and the courier guy took the packet to my brother's hostel but my brother was attending his classes at that time. The warden asked the guy to come later on. This courier guy did not even bothered to call my brother though the cell number was taken. He went back and never called the consignee again. Later we found that the order had been shipped back to Delhi without my brother being called even once. The shipper is also emailing the DTDC guys again and again, but they do not respond for many days, and finally after so many days they reply us that the courier has been shipped back to Delhi as the consignee was out of station (the thing we knew 10 days back itself). Now they are not even bothered to send the courier back to Ahmedabad, and would ask for additional money for sending it again. The item has neither reached to my brother, nor has it reached back to the shipper. We are seriously pissed off with the DTDC service. Can anyone please help us!