[Resolved]  DTDC Courier Service — Courier guy did not call the consignee

Hi All,

I had ordered a product from eBay to be delivered to my brother in Ahmedabad. I ordered it on April 6th. The shipper from Delhi sent the product on April 8th by DTDC (Order number - Z****6032). This courier reached Ahmedabad on April 9th, and the courier guy took the packet to my brother's hostel but my brother was attending his classes at that time. The warden asked the guy to come later on. This courier guy did not even bothered to call my brother though the cell number was taken. He went back and never called the consignee again. Later we found that the order had been shipped back to Delhi without my brother being called even once. The shipper is also emailing the DTDC guys again and again, but they do not respond for many days, and finally after so many days they reply us that the courier has been shipped back to Delhi as the consignee was out of station (the thing we knew 10 days back itself). Now they are not even bothered to send the courier back to Ahmedabad, and would ask for additional money for sending it again. The item has neither reached to my brother, nor has it reached back to the shipper. We are seriously pissed off with the DTDC service. Can anyone please help us!
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 


i couriered certain things on 27/5/09 from G.S stationaries, BTM 2nd stage, bangalore to Ranchi. The booking guy didnt knew the exact fare and he took less money from me, after a couple of days he called me and said that i will have to pay more. since i shifted from bangalore, i told him "i cant pay there, u send the courier i will pay in ranchi". after that he didnt call. now i am unable to track my courier and calling in headoffice everyone is giving me a phone no. which is useless. the courier contains item worth 15000. i am very tensed. please track my courier from booking centre and send it, i will pay the rest amount in ranchi.
consignment no: B53158871
Booking centre: G.S Stationaries, No.6, 7th Main, N.S. Palya, B.T.M 2nd stage, Bangalore- 560076

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    DTDC Courier & Cargo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
    View all DTDC Courier & Cargo contact information