[Resolved]  DTDC Couriers — DAMAGED 2 LAPTOPS DURING DELIVERY

( copy of letter written but after 1month, no response from dtdc)
very poor and irresponsible management. only name is big. God surely punish the dtdc inshaAllah.


To,
The GM - WEST & CENTRAL INDIA,
Mehta Industrial Estate, Gala No 15, Near German Remedies,
Andheri-Kurla Road, Andheri (East), Chakala, Mumbai - 400 093

SUB: REQUEST FOR DAMAGES CLAIM
REF: CONSIGNMENT NO. D00614074 DTD 23.7.08

Sir,
With reference to the above, it is here by requested to repair the damages happened during delivery from Mumbai to Indore by your courier company. I have dispatched 5 nos of laptops from Jogeshwari west DTDC office to IT rescuer, deepesh sharma, 163/3 flr, dawa bazaar, Indore, MP, for software upgradation, but 2 laptops (acer 4000 series s/n lxt530c0124440aa35em model no. 4000nlci and lenovo 3000 n100 type 0768 a39 sn l3-en196) has been found damaged during delivery.
Consignee IT rescuer, deepesh sharma informed me the fact and the indore DTDC courier branch has accepted the damage and the laptops has been sent back to DTDC jogeshwari west office. The cost of each laptop mentioned in the declaration form was 40000/- each, but when I saw the declaration form at jogeshwari west DTDC office, the altered/modified declaration shown to me, I surprised to see the form presented before me.
Now I request DTDC to handover my laptops computers by repairing the damaged parts like screen, key board and other hidden internal damages. I need my laptops in the same perfect working condition which I have dispatched.
Please do needful and repair the damages as soon as possible because these laptops are used for my office and without laptops my business is affecting very much.
The jogeshwari west DTDC office is not co-operating me in this matter and says you will not get anything from us, take your laptops back. This is not a good reply. I did trust DTDC couriers, please do justice with me.
Thanking You,
Yours truly,


A AZIZ KHAN
(CONSIGNER)