E-ticket — Cancellation of e-ticket

PNR no:[protected], Transaction ID:[protected]
respected sir since the train no:792 on 31-oct-2008 at nagpur was delayed by more than 8 hours and since we had an emergency need to reach HYD we had tried to cancel the e-ticket. But unfortunatly ur system was not cancelling the e-ticket.hence because o[censored]r failure i am losing Rs490.hence in this regard i need ur kind cooperation.if needed i would take necessary legal recourse .
thanking u sir.
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i didnt get the proper step for cancellation of e-ticket
i have booked a ticket from katpadi to bhuvaneshwar the train has move on 26.5.2009 at katpadi but i was trying to cancel my ticket at 25.5.2009 9.00 pm i can able to cancel my ticket . i have got 781 ruppees loss. . The answer i received from customer care from chennai[protected] mam our train chart has been prepared so we cant able to cancel it. Then whats the use of cancelling before 4 hours. Give me a reply and claim our amount. Thankyou our PNR - [protected] STATUS. THANKYOU
Booking details:
PNR No [protected]
Train No 2609
Train Name Brindavan EXP
Date 30/7/2009 Class 2s
Boarding Point central station (mas)
S# Name Age Sex Seat/Berth Coach Status
1 jravikumar 32 Male and 2 jayanthi 29 female
Total Fare 106

With above referece I could not travel by the train due to late coming of train on Central station I had traveled by the another train without any reservation. So please refund me 100% of fare as soon as possible.
With thanks by good passenger.

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