Hello,
I booked 3 tickets from Jaipur to Mumbai for date 10th Feb 2013 (Booking reference: BET[protected]). I booked through Book Easy Trip website http://bookeasytrip.com/ for the amount that was displayed on my screen. My credit card got charged the same amount (Rs 2271). After 30 mins of the booking I received a call from their customer service representative whom informed me that the airline fare has changed and my tickets cannot be confirmed for the amount that I paid. They gave me an option to cancel the ticket and re-book with the revised fair. He also mentioned that the incorrect amount displayed on their website was due to some technical issues at their end. If there was a technical issue it's not my concern. The company should confirm the tickets with whatever amount I saw on the website.
Can you help me solve this problem with them?
Regards,
Manish Patil Was this information helpful? |
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