[Resolved]  Eastern Railways — Giving fine due to Enquiry Officers giving wrong information

Dear Sir,
I am a monthly holder from Asansol to Howrah.On 29/12/2009 I asked at the enquiry of Howrah station that can I go to asansol with my monthly ticket by Howrah Elahabad Bibhuti Express (2333 up). The person told me to go. But on 30/12/2009 when I came by that train, at Asansol station the T.C made a fine of 259 rupees and told that the information was wrong. So I want to know from the rail authority that why they pay the salary to the illeterate enquiry stuff? I also want to know why the person gave me the wrong information. Is it a good passenger service by giving wrong information so that rail can earn money from fine? Remove such enquiry stuff otherwise they will give more wrong information and the passenger will give the fine.

Fine ticket no: 462704
Rs:259
Train no: 2333 up.
I want reply from rail authority and give me the reason for this type of service.
From,
Subhadip Mandal
Asansol
West Bengal