[Resolved] Easy Cabs — Boycott Easy Cabs | |||
BOYCOTT EASY CABS FOR THEIR POOR SERVICE. I am Sasi Kumar R and I had booked Easy Cab for 13th February 2011 via booking ID B001403 to Bangalore Bommanahalli at 11 AM. At the time of booking your customer care executive mentioned that before 30 minutes from departure, I will be getting the sms stating the driver’s name, phone number. When I didn’t get the information by 9:30 PM, I called up the customer care and I was put on wait indefinitely and I had to cut the callt. Upon calling back at 9:42 PM, I got through the customer care and your call center executive stated that due to the non availability of the taxis that the booking got canceled and mentioned that sms was sent to me informing the cancellation but i havent recieved any such sms. I have raised a complaint on 14th Feb 2011 but till now i have not heard or got a call from the easy cabs (their promise is that they will revert back with in 24 hrs) So I please call upon all the customers who have been cheated like this to join together and let us boycott their service henceforth regards Sasi Kumar Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 11 4308 3000
9th Floor, Videocon Towers, , Jhandewalan Extension, New Delhi, Delhi, India - 110055
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Today I was having a big trouble with your services I do not know how the cab driver treat with the customer, There was a normal dispute regarding the pick up and I was discussing in a discipline manner and after 5 min the driver started shouting and even he was abusing to me directly and was threatening me to get out the cab. The reason behind it he was not in a normal mood he was either having drink or some other kind of drug. And finally we left the cab and mark a complaint against the driver to customer care.
In order to resolve this issue I would suggest either you can take this Cab/Driver out from your services because it will hamper your customer services a lot.
This is not the first time with this cab, there are so many times this issue has been faced by the customer as per your customer care info. I can also make an FIR to Delhi Police for the same which I dont want as of now, But it can be done from my end If I dont receive the positive response from your end.
Booking ID - CZ[protected]
Driver Name - Chander Prakash
Driver # - +91-[protected]
Taxi No - 7328
Regards,
Dayanand Kumar
+91-[protected]