[Resolved] Easy Cabs — Non turning up of Cab | |||
An easy cab was booked at 11pm on 27th April to arrive next morning 5 am at Noida sector 19. The customers had to go to the Anand Vihar railway station to catch a train of 6am. But the cab did not turn up at the venue and on frequent calling at the chauffeur number provided by the company, the number was on waiting for almost half an hour. No communication from the company or from the Chauffeur came and the customers suffered a lot due to unavailability of other public transport during early morning hours. The company claim of providing world class experience of cab facility but this incidence proved their incompetency in serving the society. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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We regret the inconvenience caused to the customers. Kindly let us know the booking id so that we can get the case investigated from our end.
Warm Regards,
Team EasyCabs