[Resolved] Ebay.in — Regarding Monsoon Gift Offer (KMM3500152I15977L0KM) | |
I bought a Samsung mobile phone from ebay on 06th July , since they were offering very attractive free gift with purchase above Rs.10,000/- - External Hard Disk 160gb. But now it is more than it is more than 4 months, I am sending repeated mails to them to confirm,but still not solved. I am getting repeated assurance & same pre-fabricated mails , delaying tactics only. The u/m mail is for your reference which I am getting in regular basis- >>>>>> --- On Sat, 29/8/09, eBay India Customer Support - incswebhelp >>>>>> <[protected]@ebay.com> wrote: >>>>>> >>>>>> >>>>>> From: eBay India Customer Support - incswebhelp >>> <[protected]@ebay.com> >>>>>> Subject: Re: Regarding Mansoon Gift Offer (KMM3960667I15977L0KM) >>>>>> To: [protected]@yahoo.in >>>>>> Date: Saturday, 29 August, 2009, 11:51 AM >>>>>> >>>>>> >>>>>> Hello, >>>>>> >>>>>> Thank you for writing to eBay India Customer Support. My name is >>>>>> Tanisha. >>>>>> >>>>>> Firstly I would like to appreciate your efforts to send us the >>>>> required >>>>>> detail immediately for your monsoon gift. >>>>>> >>>>>> I have forwarded these details to the concerned team they will > make >>>>> note >>>>>> of the same and accordingly soon dispatch the gift to you. >>>>>> >>>>>> I apologize for the delay and incovenience caused to you. I >>> appreciate >>>>> >>>>>> your patience and understanding in this matter. >>>>>> >>>>>> I trust the information provided useful. Do let us know, if you >> have >>>>> any >>>>>> questions through mail, call or chat we will be more than happy to >>>>>> assist you. >>>>>> >>>>>> You can also talk to us through Live Help or call our Helpline. To >>>>> know >>>>>> more about the support options please refer to >>>>>> >>>>>> http://pages.ebay.in/paisapay/phone-support.html >>>>>> >>>>>> If time permits, please leave an appropriate feedback for my >> service >>>>> to >>>>>> you. You may get a separate email requesting for feedback. Your >>>>> valuable >>>>>> feedback and inputs will help me to improve my services towards >>> other >>>>>> members and you. >>>>>> >>>>>> Regards, >>>>>> >>>>>> Tanisha M. >>>>>> eBay Customer Support >>>>>> Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
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FOR ME ITS 8 MONTHS and still counting.
so what what i have lost.
1. 15 hours of conversation on EBAY.IN toll free number.
2. 20-25 Mails to customer care
3. 1 hour spend on live chat support.
all waste. customer care is actually pathetic. specially the super visor who leave office by 6pm where as customer care supports is available till 7:30 pm.
over all ebay.in has very bad backend team.