[Resolved]  ECHS — required to be change process

"Sir,

My self Rajeshkumar Chauhan ECHS member,

Generally I observed that patients are visited the ECHC clinic face lot prob from ECHS clinic to further refer MH, civil hosp & back to ECHS clinic.

My experience with ECHS Ahmedabad

Visited ECHS, checked and refer to MH for surgical SPL
Find Ambulance but not availabe as knew that under repair.
I made local arrangement and reached MH
Checked Surgical Spl and advised to MRI .
again visited ECHS, made the necessary from and got signature .
Further advised to go MH for Signature of Surgical Spl
twice visited the MH & got signature.

Same is also happen to get medicine.

As my request to concern authority, is it possible some changes in this process to avoid frequent visit .
Moreover I aspect that patient to be treated with sympathy behaviour.

Pl revert
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Aug 13, 2020
Complaint marked as Resolved 
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My father is case of renal calculus & admitted in INHS ASVINI From 1 Feb 10 No treatment is given todate. This the care you give to ex navy ECHS card holder . This is one day procedure in civil private hospital. This suffer patient as well as the relatives You should refer the patient to empanelled hospital for good & speedy treatment.
Mr. Chauhan, you may be a below officer rank one, I mean OR. That's y they are shuttling.
I am dijabar banerjee, 67 yrs, male, ckd stage v patient, echs registration no-kk0004095, under barrackpore echs polyclinic, treating under command hospital, under dr col a. K. Hooda (Senior advisor, medicine and nephrology), residing at=9/160/b, bandipur sreepally, po-rahara, khardah, dist-24 pgs north, kolkata=700118, west bengal. I have to take three h. Dialysis per week as per the doctor advice.
For this reason i have to go for taking dialysis, far away which is more than 35 kilometer from my residence, the name of the nursing home is-shankar nath dialysis centre and nursing home, swisspark, kol-33, ph no-033=24247377 and 24247676
Appolo glenges hospital, which is very near to my resident within the 12 kilometer. For this reason i have urge several times to the oic barrackpore to send me to this hospital for taking h. Dialysis. But he is not interested to send me to this hospital other than the previous hospital but appolo glenges is the empaneled hospital also under echs polyclinic barrackpore.
So please look into the matter for transfering my h. Dialysis from shankarnath hospital to appolo glenges hoaspital kolkata, for last few days of my life i can take the h. Dialysis smoothly.
Thanks and regards-dijabar banerjee, ex-sep, ro-amc, lucknow-2, echs regi no-kk-0004095, mail [protected]@yahoo.co.in, mobile no-[protected], land[protected]
procedure followed by polyclinic ahmdabad is NOT correct oic polyclinic is competent to sign the referal.he may be asted to review the procedure otherwise file complaint to central org /army cdr
Iam aware of policy since served in regional center echs vijay
sir,
Most the complaints are genuine and must be looked into sympathetically . the complainant must
be informed immediately .
trips between echs MH/CH / BASE HOSP etc are only waste of time money and energy . It must be
considered sympathetically and logically


Sender,

LT COL GL KACKER
MOB [protected]
BAREILLY
Dear Reader,
My Father is an ECHS member. We have undergone mental tortures with ECHS Ahmedabad for the lengthy and useless procedures. My dad is under cancer treatment. He was diagnosed, than operated and now in follow up under the same doc & hospital.

Best part is, he was under extreme pain. No food, no sleep, no digestion. I got him admitted to an empaneled hospital and reported the matter to ECHS. And after MRI, biopsy n PSA, the disease was confirmed. Medical officer says, he cannot help in this matter. Then I got my father discharged on DAMA, brought him to MH in the night. Doc at MH says, why did you, got him discharged. I said the medical officer says, that the case needs a referral from ECHS. Next day got him discharged from MH, than took a referral from ECHS and again admitted him into the empaneled hospital.

And the height is when we went for the follow up, he referred the case to Surgical spl. How can you refer such cases to Surgical spl. You can understand the plight of the patient, if he was to manage by himself.

Most of time medicines are not available. Small but worth mentioning. For PSA, you need an authorization form to be signed by empaneled hosp.Take the form, to hospital, get is signed by authorized person, deposit that form along with ECHS I CARD n referral form Xerox to ECHS back office. (There is a xerox machine, but they say pls get the xerox from outside.) Then they say, pls follow up after 3-4 days. One full day gone without treatment.

Second full day will go on PSA, because till the time PSA comes, day is over.
Third day you might catch the DOC if days, OPD, OT, Holidays everything falls in place.

We stay at a distance of 35 km. Either me or my wife needs to escort, b'cas of health n illness.

What more to say, if some senior officer is reading this, pls advice.

Needy
Yogesh
[protected]
Dear Reader,
We don't understand, why no action, revert has taken place in regard to the above said complaint.
Best,
Yogesh

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