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[Resolved]  Electrolux Kelvinator Washing Machine Model No. : Ew1045 Fx — Extremely Poor rather non existent service

I own a Electrolux Fully Automatic Washing Machine ( EW 1045 FX) . The garment were not drying and the machine tub was even after drying.
I registered a complaint through the customer care dept ( customer complaint No. gur[protected]) on 27 th march 09. Even post 24hrs duration noone from the service center called .
After constant reminders i recieved a call from a tecnician that he will be visting our place at 2 pm on 1st April09. On asking for his mobile no. he refused to give it. As this visist was fixed after a intense followup i cancelled all my appointments and waited for him till 2 pm. Noone came and nether called . My entire day got WASTED.

I called the customer care center to complaint and to get the details for the service station o that i can call them directly. The number[protected] given to me was incorrect. Even after sevral calls i got the same number from their call center.

It has been mine worst experience . never came across such unprofessional response. I suggest NOBODY should buy Electrolux Kelvinators products as you will be frustrated.
Complaint marked as Resolved Aug 14, 2020
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    Electrolux India
    Customer Care Service
    Customer satisfaction rating
    48%
    Complaints
    914
    Pending
    0
    Resolved
    441
    Electrolux India Phone
    +91 22 6117 1000
    Electrolux India Address
    Corporate Centre, 5th Floor, Andheri Kurla Road, Andheri(East), Mumbai, Maharashtra, India - 400059
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