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[Resolved]  Electrolux Refrigerator 245 Ltr Frost Free Premium Ozone — Service Centre Unable to Repair the Product

Dear Sir,
1. I am a retired senior citizen aged 80 yrs. I purchased the above mentioned Refrigerator with my savings on 12 Jan 2007 from Sales Emporium (ULG), 85-D Ultadanga Main Road, Kolkata-700067 (Credit Memo No. CR/01197/1/2006-07).
2. The Refrigerator became unserviceable in April 2010. The Auth Servicing Centre - 'Mondal Refrigerator Co., 87/10, AK Mukherjee Road, Kolkata-700090' took almost a month to repair the refrigerator and charged for repairing the product and replacing a few unserviceable items.
3. The refrigerator became unserviceable again after 3 days. This time the same servicing centre claimed that the compressor had failed (which was under warranty) and replaced it. It worked for 3-4 days before becoming unserviceable again.
4. The Sevice Centre then tried connecting an extra condenser to bypass the sealed one but the gas leaked out after 3-4 days.
5. After this, the above mentioned Authorised Service Centre of Electrolux Refrigerators at Kolkata expressed his inability to repair the refrigerator.
5. I am now struck with this unserviceable product having spent so much money, effort, time, energy and mental peace to get it repaired by the Electrolux Auth. Sevice Centre.
Yours truly
RK Dutta
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Complaint marked as Resolved Aug 13, 2020
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    Electrolux India
    Customer Care Service
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    55%
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    Electrolux India Phone
    +91 22 6117 1000
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    Corporate Centre, 5th Floor, Andheri Kurla Road, Andheri(East), Mumbai, Maharashtra, India - 400059
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