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[Resolved]  Electrolux Washing Machine Ews 70 — Drain Problem

Hello, My name is Mangesh Raje. As i have purchased Electrolux Washing Machine Model No : EWS 70. Complaint No. MUM[protected] Dated : 25th May 2009 spoken with Mr Amin on Service Centre No.[protected]. The same day the representative of the company visited my place and came to conclusion that some whole part has to be changed. Executive Name: Mr Gajanan. As per his instructions i have provided the xerox copy of bill for further reference. As on date i am following up with the customer support department i am only getting the answer that the said part is not available till date. As i belive the Electrolux have a brand name in market and after completion of 10 days also there is no response from the company. As i have purchased the said washing machine buy paying a full cash amount. As per my previous Washing Machine: Brand Samsung i was very happy as i have never got in complaint by using it from last six years. I am so frustrated just to calling up your executives all the time and always getting a same answer of part not available.

I belive the higher authority will take a necessary action ASAP.

Waiting for your favourable reply.

Hope to hear from you at the earliest.


Mangesh Raje
[protected].
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Aug 14, 2020
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    Electrolux India
    Customer Care Service
    Customer satisfaction rating
    48%
    Complaints
    916
    Pending
    0
    Resolved
    441
    Electrolux India Phone
    +91 22 6117 1000
    Electrolux India Address
    Corporate Centre, 5th Floor, Andheri Kurla Road, Andheri(East), Mumbai, Maharashtra, India - 400059
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