Epson L 200 — no service

Address:

Thane, Maharashtra

i bought new epson l200 15 days back, and now i am facing problem which is, iam not able to print black colour printout the black colour suplly in the rinter is obstructed by the electronic default which is unknown to me plz help out if any one can, as i have also contacted the customer care but no response from th e company on any perspective.