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[Resolved]  Essel Group (Itz Cash Card) — Commission amounts charging very high

Essel was started in 1976 with the commodity trading and export firm rama associates limited. Over the years, ubhash chandra is the founder, chairman and the chief architect of the essel group of companies, icw master account is an exclusive b2b card which can be used by itzcash franchisees to avail over 5000 services. This card is issued to authorised itzcash franchisees. Itzcash franchisee you can make payments for a host of services* including rail e-ticket, air e-ticket, mobile recharge,
Dth subscription, electricity bill payment, mobile bill payment etc. The commission charged are as 1.8% for rail tickets & 1.25% for bses bills & simmiler for other services by his authorised itzcash franchisees.

Isn’t this very hugh amount is charge from the consumers, & apart from this all they also collect the commission from the concerned merchants, now my humble request to rbi & government authority to fix the commission for all this kind of service providers. Thanking you.
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Complaint marked as Resolved May 26, 2017

Complaint Status


[May 19, 2014] customer support has been notified about the posted complaint.
Verified Support
ItzCash Card Customer Care's response Apr 25, 2017
"Dear Sir,

Kindly confirm whether your issue has been resolved as the needful has been done from our end.

For any other assistance, please feel free to call us on [protected]/61125757. We shall be happy to be of assistance to you.

Thanks & Regards
ItzCash Customer Care Team.
www.itzcash.com
Contact us:[protected]"
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