[Resolved]  ETS — Have not yet Received my score card.

Respected Sir/Madam,

I had given my TOEFL examination conducted by ETS online on 25 October 2009.I was supposed to receive my score card after 4-5 weeks,but till today i have not yet received it.They have dispatched the letter on 6 November.I called them and have made sure that they have dispatched my letter on the mentioned date.The letter after arriving in India through air mail,have been dispatched to me through Indian postal service.But i believe that the letter has been misplaced somehow and so i have not yet received it.Please see to this matter and help me out here because this letter is very important for me to apply for visa.
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Aug 14, 2020
Complaint marked as Resolved 
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I completely agree with the complaint.

I have a daughter taking TOEFL internet based exam in Nov 2009 and until now (Feb 3, 2010) have not received the TOEFL score record yet, menawhile it is urgently needed now.

I just don't understand in the todays modern era, ETS could not send the record via registered mail (UPS, DHL or FEDEX). I have asked to offer this registered mail to speed up the delivery but they rejected. I have told them that the cost will be in my account. DHL is also willing to pick up the record in their office but again they rejected.

Please ETS help us with this situation. We took TOEFL test and pay a lot of money for the test because we need it. Delay about 3 months from the test date to get the record I think is unacceptable. Hope you can find the solution or acccept my offer to use DHL as mentioned above.

Your attention and response is highly appreciated.

Thanks,
Gunawan

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