Eureka Forbes / Aquaguard — Non Servicing

I have purchased an Aquaguard water purifier and have an AMC for the period from 08/08/2007 to 07/08/2009 (Contract receipt number AG 96B[protected]. The purchase was done in Jabalpur, M.P. at the address 59 J.D.A 2B Scheme, Nalanda Vihar, Tilwara Ghat Road, Jabalpur, M.P. Contact details[protected],[protected], or [protected]

Till date only one servicing has been done after repeated phone calls. The last servicing was due on Feb 2008 which has not been attended so far. My repeated phone calls to number[protected] has gone unattended. Local calls from Jabalpur to the franchisee has also paid no results.

I request you to advice your service personnel at Jabalpur to look into the matter immediately or else I will be left with no other alternative to refer the matter to the Consumer Forum.
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Horrible public dealing staffs in Eureka Forbes office at Ranchi. Even the head of the organisation is rustic, rude, abusive promoting goondaism. Our company has finally decided to call off the deal. Now we are planning for other products. Would urge people not to go for any Eureka Forbes until they really rethink of improving their staffs and public dealings.


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your local eureka forbs serviceman are not coperative ie mr sanjay gupta, mr jitender verma that

both person behavier are no so good ie angary person .

my water purefier are taken at local office and give back 10 or 15 year old model.

i have purchase in 8700/- rs.& give back 10 year old model

mr sanjay come on bad languase.

so please solved this matter.other wise i have go to consumer court
total old water purifier sell in higher rates
i have purchased one aquaguard at garhwa, jharkhand . after one year rather after so many calls and complain no one is available for servicing or for replacement of cartrizes. please solve my problem. my contact no is[protected] and [protected]

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