[Resolved] Eureka Forbes / Aquaguard Total RO Reviva Water Purifier — Service Issue- Refund of total amount | |||
Dear Sir / Madam, I have purchased "AQUAGUARD TOTAL RO" on May 18, 2010 with one of representative with Receipt No:010755 respectively.As it was not working since 20 Days and i have lodged the complaint with Ref Number:59118141. Till date nobody has turned up and every time i should call up and send the reminder to them to send the technician and also i have marked the mail thrice to [protected]@eurekaforbes.com i haven't received any kind of revert till date. I request you to please help me in getting back my money. Awaiting for your positive response. Regards, R.Kiran Kumar, Hyderabad-R.K Puram, Mobile Number:[protected]. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 7 Comments | |||
Comments
Eureka Forbes — THE PRODUCT HAVING TECHNICAL FAULT
I am a customer of eureka forbes . I purchased its R.O. SILVER Model on 29 th July 2008. Since then i am facing various problems i fell that by purchasing this product i have wasted my money i sholud have rather brought KENT RO WATER PURIFIEER i never expected this frm EUREKA FORBES . Every 10 days i have to register a complaint against some times the wateris not filled in its stoarge tank or some time it has a lekeage problem or sme times others even i changed the candle so as to get rid off problems but nothing worked on the problems are at the same level . I am very much dissapointed with the product as every 10 days i have to give a call and get the work done . As a consumer i would never ever suggest any one to go for eureka forbes product . THE PRODUCT HAVING TECHNICAL FAULT
I am a customer of eureka forbes . I purchased its Booster Model in May 2009. Since then i am facing various problems i fell that by purchasing this product i have wasted my money i sholud have rather brought KENT RO WATER PURIFIEER i never expected this frm EUREKA FORBES . Every 10 days i have to register a complaint against some times the water is not filled in its stoarge tank or some time it has a lekeage problem or sme times others even i changed the candle so as to get rid off problems but nothing worked on the problems are at the same level . I am very much dissapointed with the product as every 10 days i have to give a call and get the work done . As a consumer i would never ever suggest any one to go for eureka forbes product .
I am a customer of eureka forbes . I purchased its Booster Model in May 2009. Since then i am facing various problems i fell that by purchasing this product i have wasted my money i sholud have rather brought KENT RO WATER PURIFIEER i never expected this frm EUREKA FORBES . Every 10 days i have to register a complaint against some times the water is not filled in its stoarge tank or some time it has a lekeage problem or sme times others even i changed the candle so as to get rid off problems but nothing worked on the problems are at the same level . I am very much dissapointed with the product as every 10 days i have to give a call and get the work done . As a consumer i would never ever suggest any one to go for eureka forbes product .
Sir
I had purchase R.O. Methord water purifier in the month of June 2009. The machine is working absoultely fine only for two months now the water purifier is not working for the same we have lodged a complaint and they are just saying that the problem is of eureka forbes and machine is under warranty no person from the office has not visted the house and repaired my system. Details of the products are given below
Month of Purchase: June 2009
Name of the customer: A.P.Narasimhan
Product Name: Elegant RO.
Mobile No.:[protected]
We have already lodged the complaint with customer care and no person has responded the call. You are requested to intervene and settle the problem at the earliest.
regards
Narasimhan
I had purchase R.O. Methord water purifier in the month of June 2009. The machine is working absoultely fine only for two months now the water purifier is not working for the same we have lodged a complaint and they are just saying that the problem is of eureka forbes and machine is under warranty no person from the office has not visted the house and repaired my system. Details of the products are given below
Month of Purchase: June 2009
Name of the customer: A.P.Narasimhan
Product Name: Elegant RO.
Mobile No.:[protected]
We have already lodged the complaint with customer care and no person has responded the call. You are requested to intervene and settle the problem at the earliest.
regards
Narasimhan
I totally agree here!! Aqua Guard is a TOTAL rip off. I purchased it 8 months back. I have since replaced sediment filter, starter and one other component. I cant believe that a product from a leading manufacturer could have so many defects within a year.
Plus service was awful. I had to wait for 10 days at times (though they state 48 hour SLA). The service technicians are more interested in selling components than fixing issues. One time they recommended Booster citing pump pressure and when I confronted that others in the flat have no issues, the technician could not answer and got upset.
They are now cornering us to sign up for 1 year service contract at a whopping 3650 (that works out be 10 rupees per day for the contract alone!!!). Beware, this product is a RIP OFF!!
Plus service was awful. I had to wait for 10 days at times (though they state 48 hour SLA). The service technicians are more interested in selling components than fixing issues. One time they recommended Booster citing pump pressure and when I confronted that others in the flat have no issues, the technician could not answer and got upset.
They are now cornering us to sign up for 1 year service contract at a whopping 3650 (that works out be 10 rupees per day for the contract alone!!!). Beware, this product is a RIP OFF!!
Eureka Forbes-WaterPurifier Total RO — Regarding the Service
Hi,We had purchase the Water Purifier Total RO system from Eureka Forbes.
If is not working properly, so we had registered a complain about it. But after so many reminders also nobody had attended this request. Now when we are calling them in the service center, there is no response.
Please help us to resolve this, there is a water problem at home.
Regards,
Amita
Dear Sir / Madam,
I purchased Aquaguard R.O model Atom from Music Mahal flamingo market Hisar, an authorised supplier of your product.
There are frequent faults in the product. Company Engg. Mr Pankaj of Hisar visited my home(uklana) and tried to repair.I am still not satisfied with the product.It appears that there is some technical fault in this model
Please change it. I will be highly thankful to you.
Awaiting for your positive response.
Regards,
Ashok Juneja
Address- Bhayana Photostat Near Goyal Hospital Approach Road Uklana Mandi (Hisar) 125113
Mobile Number:[protected]
Email:[protected]@gmail.com
I purchased Aquaguard R.O model Atom from Music Mahal flamingo market Hisar, an authorised supplier of your product.
There are frequent faults in the product. Company Engg. Mr Pankaj of Hisar visited my home(uklana) and tried to repair.I am still not satisfied with the product.It appears that there is some technical fault in this model
Please change it. I will be highly thankful to you.
Awaiting for your positive response.
Regards,
Ashok Juneja
Address- Bhayana Photostat Near Goyal Hospital Approach Road Uklana Mandi (Hisar) 125113
Mobile Number:[protected]
Email:[protected]@gmail.com
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aqaguard total RO — techanical fault
I purchased an Aquaguard Total RO system from palanpur (arasuri-authorised deler) two months before. But it is not working properly and also too much noising. Pls solve my problem.