Eureka Forbes — Not providing proper Service

I have filed an complained on 04-01-10 againts the Euroka forbes Robot model water purifier to thier customer care center that the machine is not working and still they saying that they will send the person and again I called the thier call centre they gave me thier Supervisor Mr. Sesha ( [protected]) number and he told that engineer will come within 8 hrs, but sofar no person has come to rectified the probrem . is this the service of eureka fobes? so i am really upset and not receiving the water since 04/01/10. please do the needful.

K.A.Sundaram.

Tel : [protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Water Purifier — Service Not Properly

My Custermer Code is : 2203415
Model is : C.C.
Unit Si. No. : 2632245
Type of iNstallation : S.T.O.

I have made service contract with you fro 29/01/07 to 28/01/09. But till date Not a single service has been made by you.

Even if I have paid all money regarding service contract, I received poor response from you.
I have not expect such type of neglygency from you, It will spoil your immage.

Kindly consider my complaint seriously and send your representative at the earliest at my location.

Regards
Umesh Thaker
The new machine is leaking just after one hour of installation.Narayan enterprises lucknow is not responding. Made complaint no.[protected], but, not being attended. Agony and agony only. Will you pl. arrange to get it replaced, purchased on 23 rd july.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7757
    Pending
    413
    Resolved
    4406
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information