[Resolved] Eureka Forbes — Servicing of aquaguard | |||
I have a service contract with Eureka Forbes for my aquaguard. I have not been given the terms of the contract. But from what I remember I am entitled to a free candle replacement & change a of carbon twice a year. I called the service centre for the same & the technician claims he has replaced a candle during his first visit which he did not. There is no record with us every time they drop by. They keep the card with them & can manipulate the same which they seem to be doing Was this information helpful? | |||
Jul 8, 2019 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support May 11, 2019 Eureka Forbes Customer Care's response Dear Marina, Please share your registered contact number/customer ID here. I'll have my team connect with you at the earliest for further assistance. Regards, Piyush Verified Support May 13, 2019 Eureka Forbes Customer Care's response Dear Marina, I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest. Regards, Piyush Verified Support May 29, 2019 Eureka Forbes Customer Care's response Dear Marina, As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query. Regards, Piyush | |||
 1 Comment | |||
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Dear sir/madam sir i having Aquaguard classic model having customer code:[protected].i complaint to you on 16th of December but u r technician does not come.i regularly called u r customer care but they also not able to solve the issue.u r company having very careless approach to customer services.
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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