[Resolved]  Eureka Forbes — Pump Set CP6 not working

Address:Varanasi, Uttar Pradesh

Subject --- Replacement of pumping set CP6 of Aquagaurd Classic
I have an Aquagaurd classic model which is under the service CONTRACT RECEIPT NO.[protected]. DATED 16/01/2012. On 1/10/12, my filter pumping set CP6 model was not functioning so I called upon for their Service franchise agent in the name of EURO SMART SERVICES- 73, ASHOK NAGAR, SIGRA, VARANASI. Earlier they used to say that we will serve you by today or tomorrow morning and like this 4 days passed on, thereby I got up a complaint no.43 dt.5/10/2012 with a reply that they would not be able to serve us due to unavalability of the pumping set; now they are not giving preference to our service support.

Kindly resolve to or complaint.

Thanking You,
For Anoop Agrawal
Ph. [protected]
E-mail ishan.[protected]@rediffmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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water filter pump model — service is not done

contact no.[protected]@[protected] mysel[censored]nder 3years amc for aquaguard service EUROHELPLINE YOUR REQ NO.[protected] CUST NO.[protected]DATED.30.03.2010 TIME03.09AM. TILL YET NOBODY HAS COME AND ATTEND A SERVICE TILL YET MYSELF ALREADY CALL 4 TIMES TO [protected] THEY SAY WAIT I WILL SEND ONE OF OUR STAFF IMMEDIATELY TILL YET SERVICE IS NOT DONE WHAT IS THE REASON.
THANKYOU,
Dear Mr. Agrawal,

We regret the inconvenience you had to face and have made a note of your contact details to help resolve your issue urgently. Should you require any further assistance, please feel free to write in at [protected]@eurekaforbes.com

Regards,
Eureka Forbes Team
Subject --- not providing service of Aquagaurd Compact after complain.
I have an Aquagaurd compact model which is under the service CONTRACT RECEIPT NO.21452056.DATED 02/11/2012 for two years. On 8/1/13, my filter was not functioning so same day morning I called upon for their Service franchise agent in the name of EURO SMART SERVICES- 73, ASHOK NAGAR, SIGRA, VARANASI. Earlier they used to say that we will serve you by today but 3 days passed on no on come(I got up a complaint no.63).i again lodge a complain on 10th jan & asked for their address bt they avoid to disclose the address of service station & their behavior is not supportive.they said that they r sending service within 1hours BUT still NO ONE COME & we are facing SEVER DRINKING WATER problem.why ur company authorize such person who r UNABLE to provide service after TAKING MONEY ?????????????

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