[Resolved]  Eureka Forbes — REPAIRING OF THE AGCCP & COOLER

Address:

Purulia, West Bengal

THE INDUSTRIAL DIV. AQUAGUARD (AGCCP) INSTALLED AT RELIANCE SITE OFFICE OF DVC RTPP SITE, VILL - DUMDUMI, P.O. - NILDIH, DIST - PURULIA (WB) IS REPORTED UNSERVICEABLE SINCE FEBRUARY 2011. TILL DAY THE ITEM IS LYING UNREPAIRABLE CONDITION. ON 29TH APRIL 2011 ONE PERSON ATTENDED FROM YOUR DURGAPUR OFFICE AND CHECK THE ACQUAGUARD AND COOLER BUT NO REMEDY. IT IS TOLD DUE TO NON AVAILIBILITY OF ONE PART OF THE AQUAGUARD COULD NOT BE REPAIRED.
THE ABOVE ITEM IS UNDER AMC FOR ONE YEAR FROM 29.12.2010 TO 28.12.2011 AND LAST FUR MONTHS THE PERFORMANCE IS NOT UTILISED DUE TO CARELESSNESS OF THE COMPANY SERVICE.
THE PERIOD OF AMC VALIDITY OF SUCH ITEM SHOULD BE EXTENDED FOR ANOTHER THREE MONTHS (FREE).
REQUESTING EUREKA FORBES LIMITED FOR PROMPT SERVICE OTHERWISE IT IS A PUNISHMENT FOR US WHO HAS PURCHASED THEIR ITEM IN SUCH SCORCHING SUMMER SEASON.