Eureka Forbes — Service

Address:

Mumbai Suburban, Maharashtra

Sir,
I have been harassed by these aquagaurd service employees, i have logged a complaint in April 2012 which has not been dealt with till today.
My complaint no is 40a2fdfc8e7e, and my model is UV enhance costing about 13000 Rs, On the eve the unit came it stared leaving and has failed twice, These people came for the service just restarted the machine by opening it and then go without looking into this issue of leakage.
After several failed attempts to point out issue, the moment i call customer care they say "we will look into this as soon as possible and service person will come to attend in 24 hrs" no has attended us after April.
More so they give us these phone numbers to ask why service is failing as if we are paid for the job the are doing, some times replying disrespectfully.
Please look into the matter, these issues have cost us medically and emotionally its harassment