Eureka Forbes / Total RO System

Eureka Forbes / Total RO System — No Service

S Saurabh Srivastava from Mumbai, Maharashtra

Dear Sir, For my Aquagaurd RO, I have launched complaint with Call Centre for non Functioning of Purifier[protected].I was assured of the Service within 48 hrs from 3rd Dec, but till today (7th Dec) inspite of regular follow-up, my complaint has not been attented. My Question is when you can't provide Service, you have no wright to sell the products for Basic & Most important need of Life. Was this information helpful? No (0) Yes (0)

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sriniwas_12

I have the same problem. I have purchased Total RO system from Eureka forbs last year customer ID [protected]. After 3 month continious folloup I got the bill and after 8 month continuous folloup i got 1 servicing while i think it should be serviced once in 3 month.
It will also toled to me by the company salse manager Ravi hyderabad that they will provide free lifetime servicing card but till dated I have not received.
It was also told to me that filter will go 3 years. But yesterday i new by servicing persons who visited 1 time in 8 month it to be replased every years.

It means they are 100 % cheating us. It was also told to me that quality of water will be certified by Eureka forbs after installation but no body is responsible to respond.

I think this company to be banned in india.