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[Resolved]  Exide Batteries — NON REPLACEMENT OF ORIGINAL EXIDE BATTERY

I had purchased an exide battery on 22.06.2007 which went out of order within one year of purchase i.e May 2008. The exide dealer M/s. Quilon Batteries,Prop.:Mr.Beson John, College Junction, Anchal, Kerala (Authorised dealer of Exide Battery) took away the original battery and replaced it with an old one of another brand, and till date they have not given back the original one. This seems very unethical practice of business by the Exide authorised Dealer. I could not contact you earlier because of being a retired person having little access to proper information. Please let me know whether I could get a replacement of the original battery as the same has gone out of order within one year of purchase.
NON REPLACEMENT OF ORIGINAL EXIDE BATTERY
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  3 CommentsShareTweet

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Dear Sir,
I have purchased exide battery for my Maruti car no Gj-1-R-1773 on[protected] by bill no 21 from REFORM SERVICES from ahmedabad situated at H P petrol pump, nr. Nehru bridge Ashram road, Ahmedabad, 380009. Battery details are as shown below:-
EM35R(MF) Exide fully charged battery Serial No- 2A9- 43578.
I have complaint that from beginning itself battery is weak and under power. and not working and functioning properly. I had to visit dealer's place every month to get my battery recharge.every time i was complaining dealer that this battery is weak and not working properly.I also shown this battery to other dealers nearby my house on narayannagar road, near petrol pump, and near N I D circle, they also agreed with defect of the battery but regrate to do anything as they were not dealer with whom i purchased my battery. They advice me to complaint my dealer and demand for new battery. My dealer is not agree with their opinion and abusing my car and limited use of my car. My dealer recharges me my battery freely as it is under guaranty period.
I am not satisfied with his word and services.As my battery descharges every month from very beginning, battery is underpower and weak and defective also which should be replaced to me immediately.
Please look into the matter and do needful as this is very serious matter and prestige issue for company itself.
with regards
yogesh dave [protected]
I agree, Why nothing has been done by this forum? and avoided to reply by company if nothing can be done, what is the need of this forum? why company is not warring to reply and serious about consumer complaint!
As i believe this forum shows awareness of the customer about the consuming things, and company should be responsible and reliable o it"s warranty and customer!
Being a masters in law, I expect that forums like this should at least take care to reply complainant urgently and insist company and dealer to bring solution of the matter urgently.
please take the matter as serious, expedite the matter and solve the problem to make this forum more popular
yogesh dave
date:6th Dec 2010

Complaint closed 3 times without visit to site

I have complained for battery backup issue three times in last 15 days but all the time complaint was closed without site visit. I have exide FE01-Invared500+ Battery. Complaint Numbers are: NUTHO[protected], NUTHO[protected] AND NUTHO[protected].

Thanks & Regards
Rahul Tandon
[protected]
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