[Resolved] Exide Battery — dealer hasn't returned battery under warranty from last 3 months

6 Reviews
Chinchwad, Maharashtra, India
 preeti bhardwaj patne
My inverter battery broke down for some reason and the shopkeeper took it back for replacement along with the bill and warranty card(we gave him the documents trusting him as we purchased it from him only) and he promised to get it replaced from company as it is under warranty.now from last 3 months we are trying to get it back but to no use.everytime we ask for same he says next monday or tuesday or thursday and so on.and now he has stopped receiving our calls and keep his shop closed.we have become helpless.his shop address is exide battery shop 'next to ganesh bhel shop opposite to axis bank near prem sagar building.chinchwad.phone no: [protected] , [protected]. And kamla cross road a wing shop no 11 pimpri pune 16. The sales representative also cheated us by taking rs 50 each time for a 5rupee fuse.this happened for 5-6 times till one day he dint have it and we purchased from other shop than we got to know that it was just for rs 5.somehow we got the warranty card back but the bill and the battry is still with him.somebody please help.

dealer hasn
Complaint marked as Resolved 
They have returned our battery under warranty which they were not giving earlier.
Complaint comments  5 Comments     Updated: Share0Tweet0


Exide Battery — shopkeeper refuses warranty

I have purchased 12V battrey from Ganesh Battery Store, Located at Dahisar (E), S.V. road, Mumbai
400068. The battery was purchased in bill but i have lost by bill the shopkeeper is having recored in his file and he is not giving service because of bill. My battery bears the serial No. 7E8317166 Can you help me to get this replacement.

hoping that you will give me replay very soon.
Dated 17.08.10
Dear Sir

We had placed an order BEARING nO. thdc/tEHGRI/mm/159/110 dTAED 12.11.08 of diffrent types of Exide batteries to your authorised dealer i.e. M/s Calcutta Battery Supply Co. (P) Ltd., New Delhi. The total cost of the order was Rs. 13, 23, 116..00. Lots of batteries cell were found during inspection & sanme was conveyed to Dealer. Moreover these batteries were under warrenty period . But Dealer not replacing these deffective batteries even verbal & written complaints. Our Corporation regulaly using & procuring Exide Batteris since 20 Year. But this experiece is very paining to us.
So, it is requested to you kindly instruct to Dealer to replace trhe deffective batteries immediateloy

M.K., Pandey
Sr. Engr, C&MM Deptt. THDC INDIA Ltd., Tehri ( UTTRAKHAND)
I am also following up with shopkeeper for my new battery. I had booked for new battery and paid full payment on 23rd March 2013. Till date he has not delivered battery. Now days he is not receiving my phone calls and both his shops are closed. As you say we have become helpless, please let us know who can help us in this. As of now 2 cases are known to us, not sure how many of them have not yet registered their complaints.
To paramkrishna.please contact on [protected]
my complaint has been resolved.i have no complaint with them.
they cooperated well and returned it.
Thank you very much.

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    +91 33 2283 2133
    +91 33 2283 2150
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    Exide House, 59E Chowringhee Road, Kolkata, West Bengal, India - 700020
    Exide Battery - dealer hasn't returned battery under warranty from last 3 months