[Resolved] Exide — Battery Replacement
I purchased an Exide inverter battery from Unique traders ROORKEE.After 15 days of purchasing the battery it was not working properly.It was discharging in half an hour. I called inverter dealer and checked the inverter but it was O.K. I then carried the battery to Unique traders ROORKEE on 2.10.2009 He checked the battery again and it was discharged in half an hour then he said it will be replaced within 3-4 days. He sent the battery to Balaji Traders Haridwar I visited frquently to the Unique traders ROORKEE but answer was same i.e. 2-3 days. I also talk to Balaji Traders Haridwar on 31.10.2009 but he replies that not to talk with me, talk to Unique traders ROORKEE. I also talk to service center Dehradun on 1.11.2009. He said, that battery is O.K. but I could not get same or replaced battery as on date. Roorkee to Dehradun is only 72 Km. In this process one & half month has gone. How much time u will take to provide the battery. I am surprised that a reputed/Well known company is taking so much time to provide the service.It will be bad sign for the company & will carry the bad image to others and encourage not to buy Exide battery.
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Aug 13, 2020Complaint marked as Resolved