[Resolved] Exide Industries Battery Problem — Defective Battery not provided the minimum Life | |||
Dear All, I am Venkadesh S. I bought a new battery as my existing battery is not working and it gave me a sufficient life to withstand but the new battery which i bought it on 15/09/2009 in KHIVRAJ AUTOMOBILES PVT LTD No 623 Anna salai Chennai - 6 (Bill No: KA-SVI9014458) from the day 1 till now which gave me a regular irritation as it is not worked properly from the date till today i left my vehicle for maintenence for six more times and they taken a time of ten days to resolve it and right now i am in need of new battery as a customer i waited for such a long time. Now i dont want the same battery as the acid is not good and even last time it went to Exide industry in chennai and they changed the acid and gave me back the same battery which caused me a problem and again the battery in the testing place in chennai. As i already tested with my local mechanic and with the service advisor in Khivraj which is defective piece. So kindly arrange me a new one and pls look forward my complaint. Please do the needful. Venkadesh S TN48 H6509 Battery No: DJ201125 BATTERY MF WET C the warranty of my battery is going to be over by 1 month more so pls dont send me the same battery and make me to buy a different company one. [protected]@gmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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Exide House, 59E Chowringhee Road, Kolkata, West Bengal, India - 700020
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I am a resident of C-116, ground flr, Mayfield Gardens sector 50, Gurgaon 122001, Haryana, India. I have purchased your product EXIDE CIEL 500+ batteries 2 units on dated 3/09/2010 from the dealer: Krishan battries and auto electric works, opp Metro pillar no 61, DLF Mehrauli Gurgaon Road, Sikanderpur, Gurgaon, Ph:[protected].
on date 25/05/2011 it has a complaint under warranty in 2 of 1 battery one is showing 12 volts and the other one showing 8 volts.
On date 28/04/2011 two man from the Exide service dealer, JAI BHARAT DISTRIBUTOR, shop no. 2 opp. Payal Cinema Hall, old Delhi Road, Sec. 14, Gurgaon. took away the battery without giving any complaint no. form my residence, says he will deliver the battery after 2 days I called there 20 times every day he says we will deliver your battery today and tomorrow its on charging but there is no result for the last 4 days, he hasn't come till date 1/06/2011, this is a menace about the EXIDE COMPANY LTD.
there is a frequent failure of electricity at our place, there is no electricity hole night, that is why i purchase a 1400 VA ups and two Exide batteries for the betterment. We had been suffering terribly for the last 4 days because of that man at Jai bharat distributor (Mr. Sharma)
How come a battery will give you 12volts if it is showing 8volts, how can you make it possible.
I will never buy any EXIDE product again, and suggest others not to buy, if I don't get a replacement. look into the matter and resolve it sooner.
thanks
Dhananjay shokeen
C-116, Grd. Flr., Mayfield Gardens
Sector 50, Gurgaon, 122001
Haryana (India)