[Resolved]  Ezeego — Additional money taken and no response

I had send this below complaint by email to ezeego and would have sent several reminders till now. I did not receive any response till date. Calling the customer care is a nightmare. It is an STD call in the first place and it takes about 15 minutes after the call is through to speak to the officer. And again the person puts you on hold very often. And finally they say please send an email and slam the phone down without listening to you. For emails they dont respond. Pathetic service and a high level fraud company I have ever faced in my life. I had booked a ticket through ezeego from Chennai to Hyderabad . The details are as follows
booking date : 24/11/2007
booking ref no : EZR[protected]/A
Invoice no : I[protected]

The ticket was booked for 2 adults and one infant. But when approached the Indigo check in desk I was told that the money for infant ticket was not credited and I paid the fare again. Kindly request you to refund Rs.500/- which I had paid towards the infant ticket.

Whoever is reading this mesasge pelase go to makemytrip.com and book your tickets, the best service and they really take care of their custoners
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Aug 13, 2020
Complaint marked as Resolved 
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Yes I agree with this. This is the biggest cheating company I have seen. They just dont bother to take care of their customers. They are only money minded and they want to to loot people. They do not even reply to emails and answers to phone calls are simply stupid
This company seems to be making money by fooling people. Look at the no of complaints in this site. I think they just want to make money as early as possible and run away. ICICI must be ashamed to be associated with this company. I do not know if any ezeego official is readind these complaints or not. He must be proud that his objective of cheating people is working out well.
Hello Everyone, I heard from my close friend too about the bad experience he had with this ezeego1. Never ever book tickets thru this site. Dinesh is correct. please book tickets through makemytrip.com. They are excellent. ezeego is not even 1% of makemytrip.
Somebody pls stop this nonsense activity done by this company. I am sure that the MD/CEO of this company must be very happy that his company is appearing many times in this site. CHEAT!!!!
A third degree fraud company. Govt officials should take strict action against this company. This site alone has 150 compaints. There are also multiple complaints in the name of ezeego1. I read complaints in other sites also. Many would not have complained. So over all there are thousands of people who are affected and this company is still shamelessly advertising. HAS JUSTICE DIED IN THIS COUNTRY>

Ezeego1 — Additional money taken and no response

sir 040108 i booked 6 tickets but there is no icici bank offer then no valid date for promotion code.i forgot my password can u help me.my no [protected].
As per telecom with Mr. Murugesan, the refund against infant booking failure has been processed to the card holder's account.

Kind Regards,
Ezeego One Team.

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