[Resolved] Ezeego1.com — Cancellation refund not made | |
I had booked return tickets for Bangalore from Mumbai for 2 PAX on Spice Jet through ezeego1.com, and due tosome exigency had it cancelled. The airlines (Spice Jet) has also sent me confirmation, and confirmed that they have refunded the money to ezeego1.com. The PNRs are VR6FAW and XRY9AT.I am yet to get any refund from ezeego1.com. I am also not able to get through the numbers published by them. I had also visited their Andheri office for details, but they could not help me. I am looking forward to file a complaint against this company and take legal recourse. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
HI,
I AM MANISH AGRAWAL AND PAYING THE PENALTY FOR BOOKING AN AIR TICKET THROUGH EZEEGO1.COM. I HEARD COX AND KINGS IS BEHIND THIS SITE. HOW CAN SUCH A EFFICIENT TRAVEL COMPANY DO THIS KIND OF VENTURE. THUS I SUGGEST EVERYBODY TO BE CAUTIOUS ABOUT COX AND KINGS ALSO.
I had booked an air ticket with reference number EZR[protected]/A from HYDERABAD to BHUBANESWAR on 16th DECEMBER.
DUE TO SOME UNAVOIDABLE REASONS I COULD TRAVEL ON 21 DEC 2007 WITH THIS TICKET AND TRIED TO CANCEL THE SAME THOUGH KINGFISHER AIRLINES, BUT THEY SAID THAT AS I HAVE CROSSED THE 4 HOURS DEADLINE, THEY CAN'T CANCEL IT. THEY SUGGESTED TO BE A 'NO SHOW' AND ATLEAST THE TAXES WILL BE REFUNDED IN THAT CASE. I CONFIRMED THE SAME WITH EZEEGO1 CUSTOMER CARE GUY (VAIBHAV) WHO TOLD ME YES THE TAXES WILL BE REFUNDED TO ME IN 21 DAYS. I PLACED A CANCELLATION REQUEST ON THE SAME DAY. SINCE THEN I HAVE BEEN CALLING THESE GUYS REGULARLY AND THEY KEEP SAYING THAT REFUND WILL BE DONE IN NEXT 72 HOURS. BUT NO USE. LAST SOMEBODY NAMED JAGDISH SAID IT WILL BE DONE WITHING 7 DAYS BUT AGAIN NOTHING HAPPENED.
CAN SOMEBODY SUGGEST ME WHAT TO DO AS THERE CUSTOMER SERVICE IS NOT HELPING.
Regards,
Manish
I AM MANISH AGRAWAL AND PAYING THE PENALTY FOR BOOKING AN AIR TICKET THROUGH EZEEGO1.COM. I HEARD COX AND KINGS IS BEHIND THIS SITE. HOW CAN SUCH A EFFICIENT TRAVEL COMPANY DO THIS KIND OF VENTURE. THUS I SUGGEST EVERYBODY TO BE CAUTIOUS ABOUT COX AND KINGS ALSO.
I had booked an air ticket with reference number EZR[protected]/A from HYDERABAD to BHUBANESWAR on 16th DECEMBER.
DUE TO SOME UNAVOIDABLE REASONS I COULD TRAVEL ON 21 DEC 2007 WITH THIS TICKET AND TRIED TO CANCEL THE SAME THOUGH KINGFISHER AIRLINES, BUT THEY SAID THAT AS I HAVE CROSSED THE 4 HOURS DEADLINE, THEY CAN'T CANCEL IT. THEY SUGGESTED TO BE A 'NO SHOW' AND ATLEAST THE TAXES WILL BE REFUNDED IN THAT CASE. I CONFIRMED THE SAME WITH EZEEGO1 CUSTOMER CARE GUY (VAIBHAV) WHO TOLD ME YES THE TAXES WILL BE REFUNDED TO ME IN 21 DAYS. I PLACED A CANCELLATION REQUEST ON THE SAME DAY. SINCE THEN I HAVE BEEN CALLING THESE GUYS REGULARLY AND THEY KEEP SAYING THAT REFUND WILL BE DONE IN NEXT 72 HOURS. BUT NO USE. LAST SOMEBODY NAMED JAGDISH SAID IT WILL BE DONE WITHING 7 DAYS BUT AGAIN NOTHING HAPPENED.
CAN SOMEBODY SUGGEST ME WHAT TO DO AS THERE CUSTOMER SERVICE IS NOT HELPING.
Regards,
Manish
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HE84BM for flight from Goa to Kolkata via Hyderabad for 18th Nov in the name as stated above SAKTIPADA CHOWDHURY
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