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[Resolved]  Ezeego1.com — refund money not received

Hi All

Just to bring to everyone's kind knowledge the dubious working and cunning games of this particular flight booking website. In all probability, it looks to be run by a bunch of clumsy people, with an equally disastrous infrastructure.

In the course of my booking with the website, once the site got hung and the money was debited from my credit card. On the other occassion, the site completed my booking, albeit with no itinerary, and the money again got debited from my credit card.

I have been after these people since then and have undergone a sort of mental trauma because of feeling helpless and cheated at the hands of crooks. The people sitting at the call center, obviously are not capable of escalating any issue like this and the wait time and their replies further adds insult to the injury.

In another instance, when I tried to redeem the free tickets received under the Deccan 1 ticket pe 2 ticket offer through ezeego1, all the seats in all the sectors are conveniently shown to be booked. So, in essence, there's no use of that offer and it's, once again a ploy to trick consumers into booking useless deccan tickets. I should have actually not fallen for these offers, but at least I have learnt my lesson.

Is there any way to appeal for the cancellation of these guy's registration??
Complaint marked as Resolved Aug 13, 2020
Complaint comments  2 CommentsShareTweet

Comments

I am also facing the same problem. I tried to book a ticket on 31 Dec 2007.
Following up with Ezeego1.com for more than 2.5 months. The WORST customere care center. The lines are too noisy. Call center guys do not have any knowledge. When you ask to speak to the supervisor, you gent an answer that supervior is busy or not available and the supervisor will give a call back withn 2/3 hours. But you never gat a call back.

NEVER EVER BOOK A TICKET THRU EZEEGO1.COM
Ezeego1 is particularly slow in refund. I did a cancellation on 16Oct 08. Still have not received refund. I've called up ezeego1 so many times, all in vain. Booking reference : EZR[protected] A . Last complain number : 1212489 : 1-Dec'08 Please help. Subhajit. [protected].
Pls don't hesitate to call me if you have an escalation contact in Ezeego1.

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    Ezeego One Travels & Tours Phone
    +91 22 6730 9400
    +91 98 6756 5900 (Customer Care)
    +91 22 6196 8888
    Ezeego One Travels & Tours Address
    Classique Center, 4th Floor, 26 Mahal Industrial Estate, Mumbai, Maharashtra, India - 400093