[Resolved]  Fame Cinema — Complaint against Thakur Fame-Dahisar E

Address:Mumbai City, Maharashtra

This is regarding to advance booking of gold class seat.Yesterday I have booked 2 tickets of gold class for Khatta Meetha on 24th July at 10.40 show at Thakur Fame Dahisar-E, but the ticket counter guy ask me to take combo pack( popcorn & pepsi worth rs.140 or 170) also with that.
I think its not compulsory, still he insisted me to take combo pack otherwise I will not get gold class ticket,I have to buy other class ticket. Is this a rule? and if it is then its ridiculous .
I request you to please look into to this matter.
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Aug 13, 2020
Complaint marked as Resolved 
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Same here my friend the same issue is with me to being a Movie Freak I only visit Fame cinema because of the good ambience, and nice seating arrangment i have visited all fame cinemas but thakur Fame Cinema is the worse in customer service, They insist you to take combo offer for gold class and say its compulsory I have visited, Fame in Inorbit mall But it Does not have such compelsion. also the rates of consumable items in the theatre is diffrent (eg: during interval when a person approaches you for snacks you take a veg sandwich he tells you its cost you rs 55/-, the next time you take the same sandwich in the same week it cost you rs 50/- and the cost at counter is different) Just a small thing but effects the customer trust on the executive also the willingness to come to fame ultimately name of Fame Cinema is in lime light of poor service.Every one has Targets now a days the way it is been completed is utterly wrong
I have gone for a khichdi movie today but the ticket counter has taken 100 Rs for combo pack and 350 Rs. for ticket n later I have seen on the ticket its price was 125 of one person but the ticket counter has taken 350 Rs for two person, this is not fare if the ticket price is written 125 then how can you take 175 Rs. of one, pls look after the situation and give me my 100 Rs back, because this is the cheating in ticket you are writing 125 and you take 175 Rs for gold seat.

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    Dahisar East
    Maharashtra
    India
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