[Resolved]  Fame Cinemas — Online Ticket Booking

This is regarding online booking of ticket for FAME CINEMAS (LIDO BANGALORE). I used my credit card to buy the tickets . Although the payment got successful but die to some technical reason of FAME CINEMAS website the tickets were not confirmed. Instead they show the message your money would be refunded if deducted within 7 - 8 days .But it has been more than 15 days but still no refund has been done.

I have mailed to there concerned department but still they give only some false hopes.

Its really pathetic and hopeless condition at FAME CINEMAS. No Customer service.They only want money that's all.
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Aug 14, 2020
Complaint marked as Resolved 
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FAME (I) LTD — ONLINE TICKET BOOKING

I BOOKE TICKET ON LINE THOUGH INTERNET OF CINEMA IN FAME(I) LTD THEATER AT RAGHULEELA MALL AT KANDIVALLI(WEST) MUMBAI. ON 05.06.2011. MY BANK ACCOUNT IS DEBITED WITH RUPEES 709.64 IMMIDATELY BUT I DIDNOT GET ANY CONFIRMATION NUMBER. I GOT ERROR ON THE PAGE WHILE THE PAYMENT GATEWAY WAS RUNNING FOR THE PAYMENT RECIVED. I COMMUNICATED WITH MS. LAVIN ROUDGRIS FROM 06.06.2011 TILL TODAY, BUT THEY ARE ASKING ONLY THE ODER DETAILES FROM THE WEBSITE OF THE FAME (I) LTD. BUT THERE IS NO DETAILES IS GETING BY ME BECAUSE THE ERRORE OCCURED WHILE THE PAYMENT GATEWAY WAS RUNNING. I DAILY MAIL REGADING THIS MATTER TIO HER AND ALSO TO THE COUSTOMER CARE OF THE FAME(I) LTD. I SENT MY BANK STATMENT WITH THE TRANSECTION ID OF THE MY BANK WITH THE DEBIT AMOUNT SHOWS IN THE STATMENT. THE BANK STATMENT IS ALSO ATTESTED BY THE MANAGER OF THE MY BANK. I COMMUNICATED LOTS OF TIME BUT TODAY I GET MAIL FROM FAME (I) LTD THAT THEY ARE NOT RECIVED ANY PAYMENT WHILE MY BANK IS SHOWING THAT THE TRANSECTION ID WITH THE BANK IS SHOWN THE PAYMENT DEBITED FROM MY ACCOUNT. SO PLEASE TAKE MY COMPLAINT AGAINST FAME (I) LTD AND HELP ME OUT IN THIS MATTER. THIS VERY MUCH SERIOUS NOT REGARDING THE AMOUNT BUT THIS IS PUERLY CHEATING WITH THE CUSTOMERS WHO BOOKE THIER TICKET ONLINE.
my email id is [protected]@yahoo.com my cell no. [protected]

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