[Resolved]  Family Credit — Threatening

Address:Chennai, Tamil Nadu

Dear sir,
Loan no : 957193,

This loan was started from Dec 11, due to signature mismatch, first cheque got reversed, which i paid cash and settled the dec due,
From Jan onwards the amount was transferred through ECS till march 12,which i personally went to Citi bank and started the ECS process.


In April your executives called me that ECS amount is not transferred due to sign mismatch, I checked in CITI bank, there reply was we have not received any request from family credit for ECS till now, i tried calling executive no proper feedback.

Mr. Prasad manager Connection called me said ur amount is not settled, I asked him to mail the details, he was not ready to send,
This manager Prasad was asking me to pay to amount through cash,and threatening that else will take the bike u will be the looser.


Once again i called ur person Mr Prasad, manager Connection, after checking with CITI, he confirmed me that he had received the report of Dec 11 sign mis match,
More over there is yet no proper feedback on april ecs status, i have sent my email id for feedback on this.


I need proper explanation to pay cash personally.

Please have a look in to it and give me proper feedback...
Was this information helpful?
No (0)
Yes (0)
May 10, 2019
Complaint marked as Resolved 
Don't take
Complaint comments 

Comments

Dear Mr. Herbert Anthony,
Greetings from FamilyCare!

As per our conversation with you over the mail we are looking into your matter and following up with the concerned branch. Once we receive the confirmation from concerned branch we will get back to you soon over your mail address.

Yours Sincerely,
FamilyCare
Help at hand

FamilyCredit Limited
Technopolis, 7th Floor, Wing – A
Plot No 4, Block BP
Sector - V, Saltlake
Kolkata - 700 091
Toll Free Helpline:[protected]
Fax: +[protected]
[protected]@familycreditindia.com
www.familycreditindia.com
SOCIETE GENERALE GROUP
Prasen Jit's reply, Jul 13, 2020
Plz call sir 6289019327
Plz help sir
Plzz help

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Family Credit
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    710
    Pending
    0
    Resolved
    83
    Family Credit  Phone
    +91 33 3988 3000
    Family Credit  Address
    Technopolis, 7th Floor, Wing – A, Plot # 4, Block – BP, Sector – V, Salt Lake, Kolkata, West Bengal, India - 700091
    View all Family Credit contact information