Fashion And You — Taking money for canceled transaction

Address:

Bangalore, Karnataka

I was an unsuspecting shopper on this website Fashion and You and when I finally purchased something on the website, I was taken till the payment gateway, proceeded to make the payment after which thye site says my transaction was canceled. To my dismay I see that the amount has already been deducted from my account. I tried calling the customer service, but I am forever kept on hold. I wrote several mails to their service desk, and did not get any reply. I strongly suggest one does not shop on such a disgraceful website considering they have no respect for their customers and makes money through such means.